Wfh Customer Service
4 months ago
**Responsibilities**
- Support customers to place online orders with the client.
- Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
- Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
**Work experience**:
- Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- Call centre experience is not a ‘must’ but would be a distinct advantage.
**Required Interpersonal Skills**:
- Customer Service orientation.
- Customer Results/Solutions focussed.
- Customer Expectations Management
**Benefits**:
- Language allowance
- Night Shift allowance
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM4,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
-
Wfh Customer Service
5 months ago
Ara Damansara, Malaysia EMCO Executives Sdn Bhd Full timeBasic Salary: RM3,000 KPI Allowance: Up to RM300 Shift Allowance: Up to RM500 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Rotational Shift (Between 9:00AM to 12:00AM) Working Arrangement: Work from home (WFH) **Requirements**: 1. Required language(s): English and Mandarin 2. Minimum 1 year of working experience in the service...
-
Customer Services Executive
5 months ago
Ara Damansara, Malaysia Limma Air Sdn Bhd Full timeVacancy: Customer Services Executive Location: Ara Damansara Salary Range: RM2,800 - RM3,000 **Requirements**: - Malaysian citizens only - Minimum 2 years of experience in forwarding/logistics - Minimum SPM/Diploma/Degree qualification **Benefits**: - 5 days work week, 1 day WFH - EPF SOCSO EIS provided - No overtime (9am-6pm only) - Great working...
-
Wfh-customer Service Mandarin Speaker
5 months ago
Ara Damansara, Malaysia EPS Ventures Sdn Bhd Full time**Office Location**: Ara Damansara (Have to attend training on site) **Working hour**:24/7 shift rotation (Work for 5 days and 8 hours per day) **Position: 2 years contract** **Requirements**: - Able to work in shift rotation - Min education level: SPM (passed) - Able to communicate in basic English, and proficiency in Mandarin **You will play an...
-
Wfh Customer Service Mandarin Speaker May Intake Up
5 months ago
Ara Damansara, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Responsibilities** - Support customers to place online orders with the client. **Work experience**: - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call center experience is not a ‘must’ but would be a distinct...
-
Customer Service
5 months ago
Ara Damansara, Malaysia Growthfn Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Service
5 months ago
Ara Damansara, Malaysia Growthfn Full timeResponsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...
-
Customer Service
5 months ago
Ara Damansara, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...
-
Customer Service Executive
5 months ago
Ara Damansara, Malaysia Timesconsult Full time**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...
-
Customer Service Executive
5 months ago
Ara Damansara, Malaysia Timesconsult Full time**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...
-
Customer Service Executive
4 months ago
Ara Damansara, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**ROLE: Customer Service Executive** **PROJECT: Hamilton HK (Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang...
-
Customer Service Executive Shuttle Service to
5 months ago
Ara Damansara, Malaysia Times Consult Full timeResponsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...
-
Customer Service Executive Shuttle Service to
5 months ago
Ara Damansara, Malaysia Times Consult Full timeResponsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...
-
Customer Service Executive Shuttle Service to
5 months ago
Ara Damansara, Malaysia Times Consult Full timeResponsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...
-
Customer Service Executive
5 months ago
Ara Damansara, Malaysia MPS Full time**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...
-
Customer Service Executive Shuttle Service to
5 months ago
Ara Damansara, Malaysia Times Consult Full timeResponsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...
-
Mandarin Customer Service
5 months ago
Ara Damansara, Malaysia Growthfn Full timeResponsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...
-
Customer Service Executive
5 months ago
Ara Damansara, Malaysia Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd Full timeHandling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Job Requirements, Qualifications & Skills**: -...
-
Customer Service Executive
5 months ago
Ara Damansara, Malaysia Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd Full timeHandling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Job Requirements, Qualifications & Skills**: -...
-
Customer Service Executive
5 months ago
Ara Damansara, Malaysia Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd Full time**Job Description, Job Requirements, Qualifications & Skills**: - CII / BIS-D / BIS-O - Inbound & Outbound Calls - Liaise with Business Unit on status of service request - Filter calls that do not need engineer on site and perform FCR & Dispatch Engineer on-site for hardware related issues - Filter call base on product and require different assistance such...
-
Customer Service Executive
5 months ago
Ara Damansara, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time**JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer...