Customer Service Mandarin Speaker June Intake Up to
6 months ago
**Responsibilities**
- Support customers to place online orders with the client.
- Provide timely support to customers through available communication channels (inbound phone)
**Work experience**:
- Fresh graduates are welcome with SPM in the following disciplines: Mandarin & English with Communication, English for Professionals, Mass Communication, or any related field
- Call center experience is not a ‘must’ but would be a distinct advantage.
**Required Interpersonal Skills**:
- Customer Service orientation.
- Customer Results/Solutions focused.
- Customer Expectations Management
**Benefits**:
- KPI allowance
- Night Shift allowance
**Shifts**:
- Rotational: 7am
- 3am/ 24x7 Hours
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM3,500.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
-
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