Customer Service Representative, Immediate Hiring

Job description **_Urgent Hiring _** **_FRESHERS ARE ALSO WELCOME!!_** **Job Description**: - Respond to customer’s general inquiries - Manage customer feedback accordingly **Requirements**: - Required language(s) : Fluent in English and Bahasa Malaysia - **_Fresh graduates are encouraged to apply_**: - Proficiency in Mandarin will be an...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with...

**_Come and Join one of the top BPO companies in Malaysia that received "Best companies to work for in 2020"!_** - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with technical issues - Manage customer complaints and feedbacks accordingly **Requirements**: - Required...

**CUSTOMER SERVICE EXECUTIVE - IMMEDIATE HIRING** **Working Location - TTDI, Damansara** **Requirements**: - Working hours : 8am - 5.30pm - Working days - 5 working days, ( 2 days off - rotation ) - Salary : RM 1700 - Rm 1900 - Unlimited commissions **Job Description**: * - To attend/answer inbound calls from customers, identify their concerns on...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication 'scripts' when handling different enquiries. - Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. - Take iniative to upsell products when they arise. - Establish sustainable...

Client Company: BPO company Location: Ara Damansara (reachable by LRT) **Salary**: Basic + KPI commision **You will play an important role in**: - Exceeding customer expectation in terms of customer service & accurate information. - Ability to communicate in English & Malay - Normal working hour (Mon-Fri, 9am-6pm) **Job Type**: Contract Contract length:...

**JOB SCOPE**: - Attend to inbound calls to the customers (database and leads are given) - Receive calls from prospective clients to introduce company’s products and services - Answering customer inquiries and providing information on product features, benefits, and pricing **REQUIREMENTS**: - SPM leavers and Fresh Graduates are welcomed to start their...

**Job Responsibility**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Prepare...

As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. If this sounds like something you may be a good fit for, Read ON!! You will play an important role...

**JOB SCOPE**: - Proactively initiate inbound calls to customers using our extensive databases and leads. - Handle incoming calls from potential clients, showcasing our diverse range of insurance products and services - Provide prompt and informative responses to customer inquiries, offering detailed insights into product features, benefits, and...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Job Scope**: - Advising clients on the best products or services to suit their specific needs - Answering customer and client questions - Handling customer concerns and complaints - Resolving customer issues - Regularly contacting customers to ensure their experience with a product or service is positive - Answering customer calls and directing them to...

**Job Responsibility**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Maintain...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Required...

**IMMEDIATE HIRING! WE ARE LOOKING FOR IMMEDIATE STARTER** - **Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara...

**Job Scope**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or...

**Job Scope**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or...