Customer Service Executive Telco Project
5 months ago
**JOB REQUIREMENTS**:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- Proficiency in Mandarin language will be an added advantage.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 18-55 years old.
**JOB DESCRIPTION**:
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess strong understanding of the company's products.
- Keep records of customer interactions.
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: Up to RM2,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (preferred)
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