Customer Service Executive Telco Project

5 months ago


Ara Damansara, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

**JOB REQUIREMENTS**:

- Excellent communication and writing skills in English and Bahasa Malaysia.
- Proficiency in Mandarin language will be an added advantage.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 18-55 years old.

**JOB DESCRIPTION**:

- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess strong understanding of the company's products.
- Keep records of customer interactions.

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: Up to RM2,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (preferred)



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