Customer Service Officer

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with...

**Qualifications & Requirements**: - Applicant must be Malaysian - Minimum Sijil Pelajaran Malaysia (SPM) - Able to work independently on tight deadlines, independent and fast learner - Able to work in multitask - Work on shift basis **Responsibility & Duties**: - Check in Counter - Perform check in function - Assist passengers with check in procedures...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**ROLE**:Customer Service Executive** **PROJECT**:Telesales** **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - To make outbound calls to prospective customers to promote products. -...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

**Office Location**: Ara Damansara (Have to attend training on site) **Working hour**:24/7 shift rotation (Work for 5 days and 8 hours per day) **Position: 2 years contract** **Requirements**: - Able to work in shift rotation - Min education level: SPM (passed) - Able to communicate in basic English, and proficiency in Mandarin **You will play an...

**JOB DESCRIPTION**: Handling all outbond calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products To exceed customers expectation in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. **Benefits**: - Basic...

**JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer...

**What is your mission?** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Who are we looking for?** - SPM and above - Fresh grads are welcomed if keen to build their career in customer service field - FULL TRAINING PROVIDED - Able to speak fluent...

_**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

1.To handle all inbound calls effectively 2.Good telephone etiquette and customer service skills 3.Ensure customer request, inquiry and complaints are attended and resolved in timely manner. **REQUIREMENTS**: 1.MUST POSSESS ATLEAST SPM 2.MALAYSIAN CITIZEN 3.FRESH GRADS ARE WELCOME TO APPLY 4.FULL TRAINING PROVIDED **Job Types**: Full-time,...

CUSTOMER SERVICE MANDARINLocation: Ara Damansara, Selangor (Near LRT Ara Damansara)Salary: RM2,800 (Basic), - KPI Allowance: up to RM500- Shift Allowance: up to RM400Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working)- 5 days working and 2 off daysRequirements - English and Mandarin- Min Education: SPM / Diploma- Able to work on rotational...

**INDUSTRY: E-Commerce Solution Provider** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus** provided. - **Medical benefits** provided. - **FREE lunch **every month. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy complimentary refreshments and snacks.**: -...

_**Travel Center Executive**_ **RESPONSIBILITIES**: - To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...