Customer Service Officer
6 months ago
Basic Salary: RM2,000 + KPI Incentive up to RM300
Location: Pusat Perdagangan Dana 1, Ara Damansara (Near LRT Ara Damansara)
Working Hours: 9:00AM - 6:00PM
Working Days: Monday-Sunday (2 Off days on weekdays)
Working Arrangement: On site
Job Requirements:
- At least SPM leavers
- Fluent in Malay and English (Fluency in Mandarin is an added advantage)
- Fresh graduates are encouraged to apply
- Willing to work in KL
- Willing to work on public holidays
- Age must be from 25 to 40 years old
**Job Description**:
- Handle all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceed customer expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
**Job Type**: Contract
Contract length: 12 months
Pay: RM2,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Ara Damansara: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
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