Customer Service Officer

6 months ago


Ara Damansara, Malaysia EMCO Executives Sdn Bhd Full time

Basic Salary: RM2,000 + KPI Incentive up to RM300

Location: Pusat Perdagangan Dana 1, Ara Damansara (Near LRT Ara Damansara)

Working Hours: 9:00AM - 6:00PM

Working Days: Monday-Sunday (2 Off days on weekdays)

Working Arrangement: On site

Job Requirements:

- At least SPM leavers
- Fluent in Malay and English (Fluency in Mandarin is an added advantage)
- Fresh graduates are encouraged to apply
- Willing to work in KL
- Willing to work on public holidays
- Age must be from 25 to 40 years old

**Job Description**:

- Handle all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceed customer expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.

**Job Type**: Contract
Contract length: 12 months

Pay: RM2,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Ara Damansara: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)



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