Retail Operation Manager

5 months ago


Shah Alam, Malaysia Pet World International Sdn Bhd Full time

**Purpose of the position**

Responsible to entire retail management, sales performance, daily sales operation staff Management.

**Key responsibilities & duties**
- Overall responsible for the retails sales performances & operations
- Managing retails daily operation and flow of products
- Maintaining Customer Relationship
- Ensure branch complies to guidelines and operational procedures
- Develop & implement sales strategies/ plan to achieve the sales target
- Plan and execute Marketing Strategies and activates like roadshow and exhibition
- Monitoring, maintaining and improving service quality
- Responsible for top and bottom line of the business
- Perform other ad hoc assignment and tasks as requested by management

**Academic or trade qualifications**

**Work experience and skills**
- Minimum 5 years of working experience in the related field
- Able to work flexible schedule, including weekend and public holidays
- Required language(s): Chinese, English and Bahasa Malaysia.
- Excellent communication skills, including multiple languages.
- The ability to interact successfully across cultures.
- Critical thinking and creative problem-solving skills and strong judgment and decision-making.
- Do not mind to work late and must have high in commitment and responsibility.
- Computer literate in Microsoft Office.
- Able to meet tight deadlines.

**Salary**: RM5,500.00 - RM6,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Application Question(s):

- How much is your expectation salary ?
- Do you experience n handling any retail crew under your supervision ?
- Do you have any experience in as Retail Executive / Supervisor ?


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