Retail Manager

4 weeks ago


Shah Alam, Malaysia Ablebiz Solution Sdn Bhd Full time

**Insights & Steering**

Manages Retail Operation division within the Operation department.

Design and maintain reports integral for daily business operations.

Critique current operating procedures and provide change recommendations to improve effectiveness and efficiency.

Strategize, plan, and execute division SOP and policies, contingencies protocol & process improvement.

Pay attention to the project rationale, value, design, and impact of each execution through research writing, data analyses, and solution proposals.

Take progressive steps to achieve ISO 9001 & ESG compliant standards of operation.

Maintain accurate records of division activities to ensure data integrity & confidentiality.

**Retail Operation, Management Main Responsibilities**

Develop retail chain store expansion strategy by managing outlet location survey and commercial area profiling.

Lead and manage outlet operation team strategy planning to achieve outlet operational goals & achievements.

Design and plan day-to-day outlet operation SOP to ensure smooth and effective management.

Correspond with stakeholders, such as Merchandizing, IT, Finance & Human Resource to achieve comprehensive solutions to optimise operational In-bound & Out-bound processes.

Manage & oversee Area Manager KPI and performance to achieve expected outlet performance goals.

Drive root cause analysis and implement key programs and initiatives to drive improvement of consumer metrics, including customer footfall, basket size, area consumer purchase data, NPS scoring, order fulfilment, on-time delivery and other related initiatives.

Become an effective bridge between manual processing & tech integrated management systems.

Build effective data analysis models and reporting processes based on data, feedback, and benchmarking of industry best practices.

Maintain & Oversee outlet visual merchandising display support while corresponding with marketing department for display directions.

Develop compliance measures to ensure product quality and accuracy of ordered goods.

Develop contingency plans or BCP to address disruptions or challenges in the retail operation to maintain BAU standards.

Pay: RM6,000.00 - RM8,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- People Management: 2 years (preferred)
- Retail: 4 years (preferred)



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