Sales Support Officer
3 weeks ago
**Job Summary**:
The incumbent is responsible to perform in variety of activities in coordinate with internal department and external customer to ensure the order from customer deliver on time and timeliness in responding to customers complaints. Work closely with Sales Team to achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of department and company sales volume goals.
**What You Will Do**
- Handle in-coming sales enquiries from customer, dealer and Sales Team.
- Assist Sales Team and customer’s enquiries on product availability, prices, and delivery times.
- Prepare quotation, proposal and contract sales (if required) to sales/dealers/customers.
- Support and assist on customer complaints on quotes and order delivery.
- Additional duties and/or any task as assigned by superior.
**What You Will Bring**
- Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
- Required language(s): Bahasa Malaysia, Mandarin, English.
- Self-management and Emotional Intelligence-able to handle stress and multitasking to meet customers’ expectation.
- Requires good analytical skills and communication skill.
- Exercise teamwork spirit and work closely with other colleagues at all times.
- Applicants must be willing to work in Bukit Minyak Industrial Park.
- Full-Time position(s) available.
**Who You Are**
- Self-management and Emotional Intelligence-able to handle stress and multitasking to meet customers’ expectation.
- Requires good analytical skills and communication skill.
- Exercise teamwork spirit and work closely with other colleagues at all times.
- Practice-based Learning and Improvement.
**Travel**
- Yes, 5% travel time.
AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions - to an environment where the future is happening now.
Join us as we bring agriculture into the future. Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world’s nearly 8 billion people.
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