Analyst 1, Facilities

6 months ago

Bayan Lepas, Malaysia Western Digital Full time

**Company Description**
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.
**Job Description** BROAD JOB FUNCTIONS**
- Leading site services programs including Food & Beverage (F&B), Transportation and Janitorial management
- managing relationships with vendors responsible for these outsourced services
- Maintains the program to ensure compliance with internal and external regulations such as fire, EHS, ISO, food safety regulations
- Support customer requirement and improve customer satisfaction

**Regular**

**Cafeteria Operation and Management**
- Oversees the operations of the cafeteria including ordering, inventory, meal planning, food preparation and services.
- Ensure compliance with internal and external regulations such as fire, EHS, ISO and food safety
- Monitors the preparation, serving and storage of food to ensure compliance with health standards
- Assures cleanliness of cafeteria and maintenance of equipment and food service supplies.
- Handle customer complaints and resolve issues related to food quality.
- Ensure all safety and environmental incidents are addressed & reported promptly
- Keep detailed administrative records regarding license, meal plans, costs and hours worked.
- Take inventory, order food and beverage supply and check the quality and quantity of orders received.
- Participates in the preparation and administration of assigned budget and monitors expenditures
- Handle receipts and claims with caterer.

**Employee Transport Management**
- Provide transport services to employees who commute to/from work and interplant.
- Plan and work with service provider to optimize the travel routes
- Manage contractor service levels and performance ensuring a safe transport service.
- Ensure compliance with internal and external regulations such as fire, EHS, ISO and road transport safety
- Handle customer complaints and resolve issues related to transportation.

**Janitorial Management**
- Oversight and supervision of the daily cleaning operations to meet level of quality standards.
- Establish and define cleaning protocols, KPI’s, routines to meet the set standards
- Routinely inspect properties and monitor work performance; quickly correct deficiencies.
- Collaborate and communicate with third-party cleaning vendor management and staff.
- Assist with screening, selecting and training new cleaning employees and contractors.
- Assess, assign and respond to work requests and special projects

**Irregular**
- Assist with the HR promotion or company initiatives
- Liaison with government departments ex. Labor, Immigration, MPPP

**Qualifications**
Degree in any management disciplines (preferable in HR management)

**Skill Required**:

- Good understanding of statutory & legal compliance (e.g. Food safety, road safety)
- Good oral and written skills in both English and Bahasa Melayu.
- Strong interpersonal skill and possess a passion for providing great customer service

**Experiences**:

- Preferably with at least 2 to 4 years of relevant working experience in a large organization.

**Additional Information**

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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