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Mandarin Speaking

7 months ago

Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

**Key Responsibilities**:

- To be a 1 stop shop to all consumer banking clients by providing accurate & timely information on product & services, relevant to their needs
- Assist clients in the fulfillment of their transaction or servicing requests via the telephone
- Achieve first call resolution in all customer interactions, where possible
- Promote the use of automated channels and its benefits to clients
- Acquire new business by proactive tag on & generate new sales opportunities
- Leverage on continuous improvement journey by proposing & giving suggestions/ recommendations on workflow implementation & productivity improvements.

**Qualification**:

- Able to speak in Mandarin - (only speaking NOT REQUIRED TO WRITE OR READ FOR THIS POSITION)
- Min education level is SPM passed
- Age : 21 - 35

**Benefits**:

- Training provided - 2 months (normal working hours)
- WFH / Hybrid Opportunity after successfully completion of training
- Permanent position
- Inhouse opportunity
- Opportunity to work with a well known Brand in banking industry
- Easy accessible for Public Transportation
- Free shuttle bus from nearest public transportation
- No midnight or night shifts
- Shift Allowance : RM 300 - RM 400 monthly
- High chance to be transferred to Live Chat Department and other internal roles such as Team Leader, etc.
- Medical insurance, which can be shared with parents / spouse
- Internal career fair will be held frequently
- Low parking rate

For more information, please feel free to reach out to our Senior TA Consultant - Sha 011-16299464

All the very best

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM4,000.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (preferred)