Customer Service Executive

Manage customer inquiries feedback and complaints from all countries on a daily basis. - Provide guidance and standard responses to the team to ensure customer satisfaction. - Lead and oversee the department's CRM project for customer satisfaction acquisition and retention programs. - Develop strategies to increase membership retention rates for all...

**Overview of the Position**: The role involves interacting with customers to address their concerns, answer questions, and assist with their needs. It also supports department management in ensuring efficiency, organization, customer satisfaction, and loyalty. **Key Responsibilities**: - Support Customer Support System (CSS) tickets, ensuring they are...

**CUSTOMER SERVICE EXECUTIVE - INTERNATIONAL BANK** - Location : Bukit Jalik - Nearby LRT Bukit Jalil - Basic : RM 3000 - RM 3300 - Shift Allowance : RM 300 - RM 400 monthly - KPI : RM 0 - RM 5000 & above - quarterly (depends on the sale that you closed with customers - Fluent in Bahasa Melayu and English - Supporting MY market - 9 hrs per day - including 1...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Job Summary** - The Customer Service Leader plays a crucial role in overseeing and managing the customer service department within an organization. - This position requires strong leadership skills, a customer-centric mindset, and the ability to develop and implement strategies to enhance the overall customer experience. - The Customer Service Leader is...

**Description**: - We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond,...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today. Our contact centres provide a good entry point into the financial services industry and offer tailored development programmers to support career advancement. On a day-to-day basis you will be speaking to upwards of 80 customers a day,...

**Job Summary** - Responsible for providing exceptional customer support and assistance to merchants in an online environment - This role involves addressing merchant and supplier inquiries, resolving complaints, and ensuring a positive experience for involved parties. **Responsibilities** - Issue Resolution: Investigate and resolve customer complaints and...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering positive relationships with clients; - Assist...

**Responsibilities**: - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To make research or background studies on potential clients/companies - To follow SOP of each department’s leaders on daily...

**Job Description: - ** - Execute and manage the full vacant possession (VP) processes from the preparation (before VP) to key collection. - Brief the customers on the handover process including the registration of customers in the Handover Vacant Possession (VP) Apps, handover of property, checklist, and the handover kit. - Attend to the owner for the...

Work closely with the internal and external parties to plan and execute growth strategies to deliver on goals and KPIs in support of brand development, higher-margin focus, and customer base expansion in key target markets while maintaining a positive and productive relationship with partners. - To develop new business opportunities by identifying potential...

This passionate experienced individual will help us drive up customer satisfaction by going far and beyond, nurturing the culture and mindset of the team. The Customer Service Lead will report directly to the Customer Service Manager. **Responsibilities**: - Supervise day-to-day operations in the customer service department while supporting customer...