Customer Service Advisor

5 months ago


Bukit Jalil, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_
- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.
- Expanding the customer base by upselling and cross-selling banking products and services.
- Manage customer complaints and feedbacks accordingly.

**Job Requirements**
- Must possess at least an SPM.
- Minimum 6 months of experience in Customer Service.
- Strong command of the English language.
- Excellent conversational and interpersonal skills.

**Why Join Us?**
- Nearby public transportation (LRT).
- Free Shuttle Service.
- Opportunity to grow in the banking industry.
- Quarterly incentives up to RM1000 for high achievers.

**Job Type**: Permanent

**Salary**: RM2,800.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

**Schedule**:

- Rotational shift

**Supplemental pay types**:

- Attendance bonus
- Commission pay
- Performance bonus

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,800.00 per month

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

Ability to Relocate:

- Bukit Jalil: Relocate before starting work (required)



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