Customer Experience Specialist

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

This is a full-time on-site role as an Implementation Specialist. The Implementation Specialist will be responsible for the day-to-day tasks associated with implementing software solutions for clients. This includes analyzing client needs, ensuring customer satisfaction, and providing excellent communication and customer service throughout the implementation...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

**Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today** **Job Highlights** - Accessible by public transportation - Attractive salary package - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in...

**Profiles that do not meet the requirements will not be considered.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. **Requirements**: - Graduate / SPM with minimum of 1 year...

_Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today._ - Our contact centres provide a good entry point into the financial services industry and offer tailored development programmes to support career advancement._ - On a day-to-day basis you will be speaking to upwards of 80 customers a...

Quality Assurance Specialist - Customer Service Team Job Summary: As a Quality Assurance Specialist within our customer service team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout their shipping experience. You will be responsible for monitoring and assessing interactions between our customer...

**Job Title**: L1 Support Specialist for Core Banking Solution **Location**: KL/Selangor, Malaysia **Working Hours**: 8 PM - 7 AM As an L1 Support Specialist for our Core Banking Solution, you will be the first point of contact for our clients and responsible for providing first-level support. **Key Responsibilities**: - **Incident Management**: Handle...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Overview of the Position**: The role involves interacting with customers to address their concerns, answer questions, and assist with their needs. It also supports department management in ensuring efficiency, organization, customer satisfaction, and loyalty. **Key Responsibilities**: - Support Customer Support System (CSS) tickets, ensuring they are...

**Company Description** We're looking for a CRM Specialist to join our client's team. They are a Marketing Agency that helps businesses change for the better in term of their brand and campaign. They are looking for someone who shares the same vision and grow together with the company. **Industry**: Marketing Agency **Working Arrangement **:Hybrid...

**Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering positive relationships with clients; - Assist...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

As a Digital Marketing Manager, you will be responsible for developing, implementing, and managing our company's overall digital marketing strategy. You will lead a team of digital marketing specialists and collaborate with cross-functional teams to drive online visibility, engagement, and conversion. Your role will involve planning and executing various...

We are seeking a creative and dynamic social media specialist to join our team - Passionate about social media trends, platforms, and engagement strategies - Responsible for developing, implementing and managing our social media presence across various platforms - Enhance brand awareness, drive traffic, and foster engagement, craft compelling content,...

**Responsibilities**: - Manage recruitment for the group including screening, shortlisting, and coordinate on the interview arrangement. - Discussing and establishing job descriptions, qualification requirements and terms and conditions of employment with managers. - Producing reports on hiring plans and strategies. - Works closely with management and...

**Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...

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