![Charterway Corporation Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Logistics Specialist
2 weeks ago
**Job Title**: Customer Service Logistics Specialist**
**Job Type**: Full Time**
**Work Mode**: On-site**
**Location**: Penang, Malaysia**
**Minimum Qualification**: Bachelor's degree**
**Years of Working Experience**: 1-3 years**
**Salary Range**: RM 2500 to RM 3500**
**Key Responsibilities**:
- Provide excellent customer service support through effective communication and problem-solving skills
- Manage customer inquiries, orders, and complaints in a timely and professional manner
- Coordinate with internal teams and external partners to ensure smooth logistics operations
- Assist in sales and marketing activities to promote products and services
- Monitor and track shipments, inventory levels, and delivery schedules
- Collaborate with cross-functional teams to optimize supply chain processes and improve customer experience
**Key Requirements**:
- Bachelor's degree in Business Administration, Logistics, or related field
- 1-3 years of experience in customer service, sales & marketing, and logistics management
- Strong communication skills with proficiency in English and local languages
- Proven ability to handle multiple tasks and prioritize responsibilities effectively
- Knowledge of supply chain management principles and logistics operations
- Proficiency in Microsoft Office and CRM software
**Job Types**: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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