Customer Service Remittance
6 months ago
**Job Title**: Customer Service Remittance**
**Job Type**: Full-Time**
**Work Mode**: On-site**
**Location**: Alma, Penang, Malaysia**
**Minimum Qualification**: Post Secondary / Diploma**
**Salary Range**: RM 2000 - RM 3000**
**Key Responsibilities**:
- Assist customers with remittance transactions and inquiries
- Provide timely and accurate information regarding remittance services
- Resolve customer issues and complaints in a professional manner
- Coordinate with logistics team for timely delivery of remittance orders
- Utilize sales and marketing techniques to promote remittance services
- Utilize problem-solving skills to address customer needs effectively
**Skills Required**:
- Strong customer service skills
- Excellent communication skills
- Proficiency in logistics management
- Sales and marketing experience
- Strong problem-solving abilities
**Experience**:
- 1-3 years of relevant work experience in customer service, remittance, or related field
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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