Customer Service Assistant

**Basic Responsibilities: -** - To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to...

**Job Title**: Customer Service Remittance** **Job Type**: Full-Time** **Work Mode**: On-site** **Location**: Alma, Penang, Malaysia** **Minimum Qualification**: Post Secondary / Diploma** **Salary Range**: RM 2000 - RM 3000** **Key Responsibilities**: - Assist customers with remittance transactions and inquiries - Provide timely and accurate...

Key Responsibilities: 1. Attracts potential customers by answering product and service questions; suggesting information about other products and services. 2. The target is to ensure excellent service standards and maintain high customer satisfaction. Job Scope 1.Greet customers warmly and ascertain problem or reason for calling 2.Identify and assess...

b. To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to support and assist in...

**Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...

**Join Us if you want to be part of OUR LEADER**: - Malaysia **Largest** Industrial Electronic **Repair Company!**: - **Award Winning Company**! The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award, - Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine - **Over 10 years** of Strong Establishment! (**KL, JB,...

Lead a team to deliver prompt technical assistance to clients within the designated geographic area, attending to inquiries, addressing operational issues, and resolving technical complexities related to intra-logistic systems. - Collaborate closely with cross-functional departments, such as engineering, field service, and sales, to provide support to our...

**Responsibilities**: - Daily handling of online shopping platforms - Attend to customer inquiry about services and complaints - Data entry for system - Cooperation with various internal teams for delivery arrangements - Assisting in execution of promotions and campaigns - Provide knowledgeable answers to questions about product, pricing, services etc - To...

**Job Title: Customer Service Representative (E-commerce Platforms)** **Location: Penang, Malaysia** **Job Type: Full Time, Hybrid** **Salary Range: RM 2000 - RM 3000 per month** **Responsibilities**: - Communicate with customers through various channels to provide assistance and resolve inquiries - Manage order processing and ensure timely delivery of...

Handling customer's complaints. - Prepare quotation for customers. - Process orders for timely production. - Follow up with customer for new project and orders. - Obtain customers feedback on pricing, quality and services. - Update and communicate the status of new product development. - Gather market and product info from customers and report to...

**Requirements**: - Possess SPM, Professional Certificate, Business - Studies/Administration/Management or equivalent - At least 1-2 year(s) of working experience in the related field is required for this position - Applicants must be willing to work in Juru - Preferably related in Marketing/Business Development or equivalent. - 2 Full-Time position(s)...

Handling inquiries through various channels (Whatsapp, Website,Facebook) - Inbound and outbound calls(Promoting company's services) - Close enquiry sales - Admin duties - Customer data updates in ERP systems ,proper documentation and file keeping - Upkeep quality of services and handling customer complaint - Handling counter operation including appointment...

Handling inquiries through various channels (Whatsapp, Website,Facebook) - Inbound and outbound calls(Promoting company's services) - Close enquiry sales - Admin duties - Customer data updates in ERP systems ,proper documentation and file keeping - Upkeep quality of services and handling customer complaint - Handling counter operation including appointment...

**Responsibilities**: - To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with the quality and standards set by the Company. - To have best practice in all related compliance and...

a) To ensure all calls received answered by standard greeting b) To answer calls within 4 ringing tone c) To arrange all order processing and key-in in CSTC system d) To assist all pick-up order despatch to relevant couriers e) To received Lodge-In shipments from customer f) To ensure all tracing entered into Intranet system g) To ensure all tracing...

Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...

**Who We Are**: - Location: 3093, Jalan Rozhan, Taman Rozhan, Alma, 14000 Bukit Mertajam, Penang **(Hoe Electronic Service Centre)**: - A home appliances retail store, located at Alma, Bukit Mertajam, Penang. **Responsibilities**: - Basic clerk duties such as handling fillings and office administrations. - Assisting in the data entry - Data entry into...

AUTOMOTIVE COMPONENTS SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

*IMMEDIATE VACANCY - URGENT * **CUSTOMER SUPPORT ASSISTANT(CSA) -RELIEF STAFF ( FULL TIMER )** *-SUNGAI PETANI, KEDAH * - Minimum Diploma / SPM qualification - Able to work on weekends and Public Holidays - Computer literate (Ms Word, Excel) is required. - Able to work as a team - Good Customer service and comminication skills. - MUST have valid driving...