Customer Service Manager

Key Responsibilities: 1. Attracts potential customers by answering product and service questions; suggesting information about other products and services. 2. The target is to ensure excellent service standards and maintain high customer satisfaction. Job Scope 1.Greet customers warmly and ascertain problem or reason for calling 2.Identify and assess...

**Basic Responsibilities: -** - To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to...

**Job Title**: Customer Service Remittance** **Job Type**: Full-Time** **Work Mode**: On-site** **Location**: Alma, Penang, Malaysia** **Minimum Qualification**: Post Secondary / Diploma** **Salary Range**: RM 2000 - RM 3000** **Key Responsibilities**: - Assist customers with remittance transactions and inquiries - Provide timely and accurate...

Key Responsibilities:Attracts potential customers by answering product and service questions; suggesting information about other products and services.The target is to ensure excellent service standards and maintain high customer satisfaction.Job ScopeGreet customers warmly and ascertain problem or reason for callingIdentify and assess customers' needs to...

Basic Responsibilities: - To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained.**Specific Responsibilities: - * Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. Use customer service practices and procedures to support and...

Handling customer's complaints. - Prepare quotation for customers. - Process orders for timely production. - Follow up with customer for new project and orders. - Obtain customers feedback on pricing, quality and services. - Update and communicate the status of new product development. - Gather market and product info from customers and report to...

Job Title: Customer Service Representative (E-commerce Platforms)Location: Penang, MalaysiaJob Type: Full Time, HybridSalary Range: RM RM 3000 per monthResponsibilities: Communicate with customers through various channels to provide assistance and resolve inquiries Manage order processing and ensure timely delivery of products Administer customer accounts,...

Job Title: Customer Service Remittance**Job Type: Full-Time**Work Mode: On-site**Location: Alma, Penang, Malaysia**Minimum Qualification: Post Secondary / Diploma**Salary Range: RM RM 3000**Key Responsibilities: Assist customers with remittance transactions and inquiries Provide timely and accurate information regarding remittance services Resolve customer...

b. To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to support and assist in...

Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...

Customer Service ExecutiveXiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low YatRESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and...

**Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...

Handling customer's complaints. Prepare quotation for customers. Process orders for timely production. Follow up with customer for new project and orders. Obtain customers feedback on pricing, quality and services. Update and communicate the status of new product development. Gather market and product info from customers and report to management. Handle and...

Responsibilities: Complete daily sales order before stipulated cutoff time Generate and submit reports by endofday to the relevant recipients Work closely with sales and support team to provide excellent pre- and post- sales Provide leads and referrals to the sales team. Serves customers through various channels and platforms by providing product and service...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Job Title: Customer Service Logistics Specialist**Job Type: Full Time**Work Mode: On-site**Location: Penang, Malaysia**Minimum Qualification: Bachelor's degree**Years of Working Experience: 1-3 years**Salary Range: RM 2500 to RM 3500**Key Responsibilities: Provide excellent customer service support through effective communication and problemsolving skills...

Handling inquiries through various channels (Whatsapp, Website,Facebook) - Inbound and outbound calls(Promoting company's services) - Close enquiry sales - Admin duties - Customer data updates in ERP systems ,proper documentation and file keeping - Upkeep quality of services and handling customer complaint - Handling counter operation including appointment...

Handling inquiries through various channels (Whatsapp, Website,Facebook) - Inbound and outbound calls(Promoting company's services) - Close enquiry sales - Admin duties - Customer data updates in ERP systems ,proper documentation and file keeping - Upkeep quality of services and handling customer complaint - Handling counter operation including appointment...

**Job Title: Customer Service Representative (E-commerce Platforms)** **Location: Penang, Malaysia** **Job Type: Full Time, Hybrid** **Salary Range: RM 2000 - RM 3000 per month** **Responsibilities**: - Communicate with customers through various channels to provide assistance and resolve inquiries - Manage order processing and ensure timely delivery of...

**Responsibilities**: - To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with the quality and standards set by the Company. - To have best practice in all related compliance and...