Customer Service Assistant
2 weeks ago
Handle customer online enquiries from social media. -Update customer on the parcel status. -Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Provide good customer services and maintain good rapport with customers. -Provide highly skilled resources to answer customer enquiries and request predominantly. - Answer phone calls with customers/solve customer problems - Coordinate with transporter or other suppliers
We provide one-stop solution for Southeast Asia online shopping since 2013. In order to cope with the growing demand of online shopping, we have set up our own warehouses in north and center of West Malaysia, and we are still expanding our business operation. Our vision is to build a comprehensive logistic process that connect China and the Southeast Asia by connecting the international suppliers and consumer with a simplify international trade process. We believe talents are one of our greatest assets, hence we constantly train our employees to grow with the company and stay relevant with the current trend.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Customer Service Assistant
2 weeks ago
Bukit Mertajam, Malaysia Nirvana Full timeProvide enquiry services on product, promotion and operation. - Responsible for sales confirmation, update sales, booking and reservation, and prepare daily sales summary. - Record on customers' and agents' complaint. - Coordinate with various departments during funeral procession. - Responsible for sales collection and issuing of receipt. - Verify the...
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Customer Service Assistant
2 weeks ago
Bukit Mertajam, Malaysia ALIENATION TECH SDN. BHD. Full timeREQUIREMENT DETAILS 1. Diploma or Bachelor Degree 2. Relevant education background in any field 3. Fresh graduate are encourage to apply 4. Active listener with excellent communication, interpersonal and rapport building skills 5. Sound judgement, critical thinking, patient and empathetic attitude 6. Strong written, verbal and collaborative skills JOB...
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Customer Service Remittance
1 week ago
Bukit Mertajam, Malaysia Charterway Corporation Sdn Bhd Full time**Job Title**: Customer Service Remittance** **Job Type**: Full-Time** **Work Mode**: On-site** **Location**: Alma, Penang, Malaysia** **Minimum Qualification**: Post Secondary / Diploma** **Salary Range**: RM 2000 - RM 3000** **Key Responsibilities**: - Assist customers with remittance transactions and inquiries - Provide timely and accurate...
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Customer Service Administrative Officer
2 weeks ago
Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full timeb. To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to support and assist in...
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Customer Service Logistics Specialist
1 week ago
Bukit Mertajam, Malaysia Charterway Corporation Sdn Bhd Full time**Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...
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Customer Service Representative
1 week ago
Bukit Mertajam, Malaysia Charterway Corporation Sdn Bhd Full time**Job Title: Customer Service Representative (E-commerce Platforms)** **Location: Penang, Malaysia** **Job Type: Full Time, Hybrid** **Salary Range: RM 2000 - RM 3000 per month** **Responsibilities**: - Communicate with customers through various channels to provide assistance and resolve inquiries - Manage order processing and ensure timely delivery of...
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Customer Service Executive
1 week ago
Bukit Mertajam, Malaysia Omega Sofa (M) Sdn. Bhd. Full time**Requirements**: - Possess SPM, Professional Certificate, Business - Studies/Administration/Management or equivalent - At least 1-2 year(s) of working experience in the related field is required for this position - Applicants must be willing to work in Juru - Preferably related in Marketing/Business Development or equivalent. - 2 Full-Time position(s)...
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Admin Customer Service
2 weeks ago
Bukit Mertajam, Malaysia JESS Technology Sdn Bhd Full timeHANDLING EXISTING CUSTOMER FOR THE PAST 6 MONTHS - UPDATING STATUS OF ITEM - HANDLING CUSTOMER FEEDBACK - CALL & FOLLOW UP WITH CUSTOMER JOB REQUIREMENT - Fluent English & Bahasa Melayu. - Atleast below 30 years old. - Have experience in customer service & sales will be advantage. **Salary**: RM1,800.00 - RM2,400.00 per month Schedule: - Monday to...
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Customer Service
2 weeks ago
Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time_**Job description**_ **Customer Service Representative** LOW YAT, BUKIT BINTANG,KL **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM - Speak Malay and English Willing to learn & start from below - Availability to work shift hours, including weekends...
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Customer Services Representative
1 week ago
Bukit Mertajam, Malaysia Well Physio Sdn Bhd Full timeHandling inquiries through various channels (Whatsapp, Website,Facebook) - Inbound and outbound calls(Promoting company's services) - Close enquiry sales - Admin duties - Customer data updates in ERP systems ,proper documentation and file keeping - Upkeep quality of services and handling customer complaint - Handling counter operation including appointment...
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Admin/customer Service
1 week ago
Bukit Mertajam, Malaysia Well Physio Sdn Bhd Full timeHandling inquiries through various channels (Whatsapp, Website,Facebook) - Inbound and outbound calls(Promoting company's services) - Close enquiry sales - Admin duties - Customer data updates in ERP systems ,proper documentation and file keeping - Upkeep quality of services and handling customer complaint - Handling counter operation including appointment...
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Customer Service Executive
3 weeks ago
Bukit Mertajam, Malaysia CCL Design (Penang) Sdn. Bhd. Full timeCCL DESIGN (PENANG) SDN. BHD. is committed to produce quality self-adhesive labels and stickers and services that continuously meet and exceed the requirements of our customers and relevant standards through continually reviewing and improving the effectiveness of the quality management system. Bachelor's or Equivalent
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Relief Customer Support Assistant
2 weeks ago
Bukit Mertajam, Malaysia Merchantrade Asia Sdn Bhd Full time**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...
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Customer Support Assistant Relief Staff
1 week ago
Bukit Mertajam, Malaysia MERCHANTRADE ASIA SDN BHD Full time*IMMEDIATE VACANCY - URGENT * **CUSTOMER SUPPORT ASSISTANT(CSA) -RELIEF STAFF ( FULL TIMER )** *-SUNGAI PETANI, KEDAH * - Minimum Diploma / SPM qualification - Able to work on weekends and Public Holidays - Computer literate (Ms Word, Excel) is required. - Able to work as a team - Good Customer service and comminication skills. - MUST have valid driving...
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Sales Admin
4 weeks ago
Bukit Mertajam, Malaysia Hoe Electronic Service Centre Full time**Who We Are**: - Location: 3093, Jalan Rozhan, Taman Rozhan, Alma, 14000 Bukit Mertajam, Penang **(Hoe Electronic Service Centre)**: - A home appliances retail store, located at Alma, Bukit Mertajam, Penang. **Responsibilities**: - Basic clerk duties such as handling fillings and office administrations. - Assisting in the data entry - Data entry into...
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Customer Service Representative
3 weeks ago
Bukit Bintang, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Pavilion, Bukit Bintang, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...
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Sales Coordinator
2 weeks ago
Bukit Mertajam, Malaysia OVERLAND TOTAL LOGISTIC SERVICE (M) SDN BHD Full time**Job Summary**: The Sales Coordinator is responsible for supporting the sales team in achieving sales targets and providing excellent customer service. This role involves coordinating sales activities, managing customer accounts, processing orders, and ensuring smooth communication between the sales team and other departments. **Key Responsibilities**: 1....
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Customer Service Clerk
3 weeks ago
Bukit Mertajam, Malaysia Ucal Tech's (M) Sdn Bhd Full time**Job Scope** - Issue quotation to customer - Issue invoice - Planning schedule for dispatcher **Requirements**: - Minimum SPM **Salary Package** - Basic : RM 1,550.00 - Allowance : RM 200.00 **Vacancy available at Bukit Mertajam (Penang)** **Salary**: RM1,550.00 - RM2,000.00 per month Schedule: - Monday to Friday Ability to commute/relocate: -...
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Ltl Assistant-less Than Truckload
1 week ago
Bukit Mertajam, Malaysia OVERLAND TOTAL LOGISTIC SERVICE (M) SDN BHD Full time**Position Overview**: The LTL Assistant (Less Than Truckload) will handle LTL inquiries, maintain and build customer relationships, and coordinate shipments with the operations team. Responsibilities include daily shipment reporting, tracking LTL movements, updating customer databases, and generating monthly revenue and PnL reports. Additional tasks may be...
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Pharmacy Assistant
2 weeks ago
Bukit Mertajam, Malaysia HTM Pharmacy Group Full timeWe are looking for a competitive Retail Assistant to help customers identify and purchase products they desire. Retail Assistant duties include selling, restocking and merchandising. The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximisation. **Job Profile**: - Assist with drug...