Customer Experience Representative

3 weeks ago


Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**Profiles that do not meet the requirements will not be considered.**
- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.

**Requirements**:

- Graduate / SPM with minimum of 1 year of customer service experience.
- Excellent communication skills in written and verbal English.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of personalities
- Able to work on 24/7 rotational shift

**Profiles that do not meet the requirements will not be considered**

**Salary**: RM2,700.00 - RM3,300.00 per month

Application Question(s):

- From a scale of 1 (poor) - 10 (excellent), how would you rate you fluency in English.
- What is your expected salary?
- What is your notice period?
- Are you able to work on 24/7 rotational shifts?

**Education**:

- STM/STPM (preferred)



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