CRM Specialist
2 months ago
**Company Description**
We're looking for a CRM Specialist to join our client's team. They are a Marketing Agency that helps businesses change for the better in term of their brand and campaign. They are looking for someone who shares the same vision and grow together with the company.
**Industry**: Marketing Agency
**Working Arrangement **:Hybrid (3x2)
**Location **:Bukit Jalil
**Job Descriptions**
- Collaborate & liaise with clients to understand client requirements and translate them into effective HubSpot configurations aligned with the client’s sales, marketing & operations processes
- Customers Data Management : Manage customer data migration and ensure the accuracy and completeness of customers data within HubSpot.
- Audit and clean up contact databases to maintain data hygiene.
- Onboarding Training & Support : Provide training and support to internal teams and clients on HubSpot functionalities.
- Create documentation and resources to assist users in maximizing the potential of HubSpot
- Project Management : Defining project scope, timelines, and deliverables for the client’s projects.
**Job Requirements**
- Compulsory : Diploma/Degree in marketing, business, IT or equivalent
- Compulsory : experience with CRM Tools (HubSpot, Salesforce, etc)
- Excellent communication skills are essential for effectively liaising with clients, understanding their requirements and providing guidance and support throughout the onboarding process
- Have strong project management skills to plan, coordinate and execute CRM onboarding & implementation projects effectively.
**Job Types**: Full-time, Permanent
Pay: Up to RM7,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bukit Jalil: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- CRM software (Hubspot/Salesforce): 1 year (required)
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