Customer Service Representative
7 months ago
Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today. Our contact centres provide a good entry point into the financial services industry and offer tailored development programmers to support career advancement. On a day-to-day basis you will be speaking to upwards of 80 customers a day, thriving in a busy environment. Our comprehensive training programmed and on the job support will give you everything you need to succeed within the role.
- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.
- Expanding the customer base by upselling and cross-selling banking products and services.
**Job Types**: Full-time, Permanent
**Salary**: Up to RM3,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
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