Autopass Collection Centre Customer Service Officer

**CUSTOMER SERVICE OFFICER** JOHOR BAHRU SERVICE CENTRE AUTOPASS COLLECTION CENTRE **JOB SCOPE** - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION(ONLINE APPLICATION) - HANDLING QUE MANAGEMENT SYSTEM(QMS) SYSTEM **SKILLS** - CROWD MANAGEMENT - LEARN TO BE A...

Work with inter-departments to resolve customers’ enquiries - Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score - Issue Letter of Guarantees for patients - Book medical appointments on behalf of clients - Perform any other administrative function whenever required **Requirements**: - Good...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

Responsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Attain new customer queries - walk in or from social media. - Guiding clients to complete brain assessment (EEG). - Guiding clients to complete Neuro-feedback Training. - Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection. - Issue receipt for the payment received using the software system and...

Attain new customer queries - walk in or from social media. - Guiding clients to complete brain assessment (EEG). - Guiding clients to complete Neuro-feedback Training. - Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection. - Issue receipt for the payment received using the software system and...

**Job Summary**: Managing all aspects of the front office (for example guest registration, porter services, business centre, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home in any location. **Job Types**: Full-time, Permanent **Salary**: From RM7,000.00 per...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Looking for Customer Service cum Office Administration for a Singaporean company, office is located in Johor Bahru.** **Company background: A printing company that provide renting, leasing services and outright.** **Tasks & responsibilities: - ** - Assist salesperson to do proposal/quotation. - Assist customers to solve their problem. - Handle leasing...

Job Summary Reporting directly to the Director of Operations, the Centre Director CD is responsible for overall operations (Admin and Academic) concerning his/ her individual Language Centre in compliance with the ELS Language Centres Operations Manual, the Franchise Agreement, and the local Centre’s policies and procedures as established by the Company....

**Description** Job Summary Reporting directly to the Director of Operations, the Centre Director CD is responsible for overall operations (Admin and Academic) concerning his/ her individual Language Centre in compliance with the ELS Language Centres Operations Manual, the Franchise Agreement, and the local Centre’s policies and procedures as established...

**Responsibilities**: - Responsible of all related daily counter works (interview customer, update info, collection payment, etc). - Prepare and maintain document ,records files - Issue receipt and invoice - Received customers feedback and incoming calls - Responsibility for indoor sales operation, product promotion sales and customer service, sales...

**Responsibilities**: - Responsible of all related daily counter works (interview customer, update info, collection payment, etc). - Prepare and maintain document ,records files - Issue receipt and invoice - Received customers feedback and incoming calls - Responsibility for indoor sales operation, product promotion sales and customer service, sales...

Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for creating, updating and keeping of management files. - Coordinate with the Project Manager, contractors and maintenance team on property...

**Job description** **Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...

**Job description** **Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...

Handles and manage the day-to-day operation of the academyRespond promptly to customers enquiries across all channels (including Email, Voice Call & WhatsApp).Attend to customers over the counter and process program/lesson registration, payment, lesson schedule and other administrative procedures.Assist customers on their needs and query for programs,...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...