Assistant, Order to Cash

2 weeks ago

Petaling Jaya, Malaysia Elanco Full time

Education : EQUIVALENTEXPERIENCE

**As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco's promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being.**

**Objective of the Position**:
Provide end to end order management support to Elanco’s Affiliate in accordance with established processes and work procedures and in compliance with Elanco policies, Financial Reporting Compliance (FRC), local company legal and statutory requirements. Managed inquiries from customers and proactively coordinate with internal stakeholders to resolve the issue/problem within stipulate timeframe. Suggest improvements to existing processes and solutions. Support new and existing team members through proper knowledge transfer, sharing of resource, knowledge, and experience.

**Functional Task (including but not limited to)**:

- Create and confirm customer orders in a timely manner, actively monitor outstanding orders, and proactively manage customer expectations.
- Send shipping instruction and complete shipping documents to logistics service providers (LSP) or customers to ensure seamless delivery to customers.
- Work closely with logistic service providers (LSP) or warehouse personnel to ensure the accuracy and timelines of the fulfilment of outbound shipments.
- Generate billing according to the established Elanco billing policy and comply with countries tax requirement.
- Handle product related FOC orders, returns, credit and debit memos based on requests received from Affiliate and in accordance with the compliance.
- All requests should be processed according to the established work instruction and process definition guideline, accuracy and the completeness of the creation/change request processed should be ensured.
- Work collaboratively with other teams to resolve issue affection cash collection/revenue recognition or uses existing procedures to solve routine problems that may impact the customer satisfaction.
- Support controls and regular checks to ensure compliance with internal control, standards, or rules.
- Support the delivery of service levels and KPI targets.
- Actively support or participate with any project related to system enhancement, process improvement for order management with influence on accuracy, efficiency, and compliant order management process.
- Undertake other tasks that may be assigned from time to time, as required by Elanco Management.

**Skills and Capabilities**:

- Perform basics tasks requiring mínimal prior experience
- Meticulous in details and post good analytical skills.
- Completes prescribed work under close supervision.
- Anticipate and responds flexibly and empathically to customer needs and effectively manage their expectations.
- Decision making is limited. Duties are clearly defined, and methods and tasks are described in detail.
- Able to uses existing procedures to solve routing problems.
- Positive working attitude with a high degree of initiative and is adaptable to change.
- Ownership for all applicable SOX and Operational Controls in own work unit.
- Good interpersonal skill as frequent communication with stakeholders from various department would be required.

**Requirements**:

- Diploma/Degree in Finance/Accounting, Business Administration with 0 -2 years of related industry experience or equivalent in Order Management or other accounting function in an MNC or Shared Service. Encourage fresh graduates to apply.
- Basic knowledge and understanding of Order Management and Accounting Functions
- Basic knowledge and experience of operating ERP System - SAP Module and MS Office Tools, particularly Excel, PowerPoint, and Outlook. Experience using the ServiceNow, or Sales Force is a plus but not require.
- Have experience in supporting low to medium complexity tasks and participating in a small to medium size project initiatives.
- Lean/Six Sigma exposure or equivalent is a plus but not require.
- Progressive mindset and aptitude in learning and adapting to technology and productivity tools.
- Proficient in English is mandatory; multi-lingual is required if you support Japan, Korea, Taiwan, China, Thailand and Vietnam

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

  • Order to Cash OTC Analyst

    2 weeks ago

    Petaling Jaya, Malaysia Ambition Full time

    **Job details**: Posted 27 February 2024 SalaryRM4200 - RM5600 per month LocationPetaling Jaya Job type Permanent DisciplineFinance & Accounting Reference271431_1708997218 - **MNC with excellent global support and training**: - ** Excellent Remuneration Package & Career Progression**: - ** Opportunity to work with multiple country** **About our...

  • IT Order to Cash

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Kimberly-Clark Full time

    IT Order to Cash (SAP SD) Functional AnalystJob Description:Primary LocationMalaysia - Petaling JayaAdditional LocationsWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time

  • Manager - Order to Cash

    3 weeks ago

    Petaling Jaya, Malaysia Kimberly-Clark Full time

    **Your Job**: This role is responsible for leading the Global Business Services (GBS) Order to Cash (OTC) team supporting the APAC region. This involves managing and developing the overall OTC process and providing advice and information to the regional GBS teams and regional stakeholders. GBS OTC scope consists of; Customer Service, Order & Claims...

  • Order to Cash Executive

    4 days ago

    Petaling Jaya, Malaysia Barry Callebaut Full time

    Order to Cash Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector,...

  • Order to Cash

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Language Talent Solution Full time

    JOB DESCRIPTION Handle accounts receivable transactions such as invoices, to ensure accurate and timely captured in the system. Perform Cash Application, verify and match receipt to bank statement. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Responsible for month end accounts receivable closing...

  • Order to Cash

    2 weeks ago

    Subang Jaya, Selangor, Malaysia ManpowerGroup Full time

    The Order to Cash (OtC) Collections Specialist performs daily transactional activities in SAP for APAC countries and cooperates with respective departments within our company.Position ResponsibilitiesPrimary responsibilities for this position include, but are not limited to, the following:Contact customers based on daily SAP FSCM worklist and record actions...

  • Order to Cash OTC Ar Analyst

    2 weeks ago

    Petaling Jaya, Malaysia Ambition Full time

    **Job details**: Posted 24 April 2024 SalaryRM4200 - RM6000 per month LocationPetaling Jaya Job type Permanent DisciplineFinance & Accounting Reference271431_1713928353 - **MNC with excellent global support and training**: - ** Excellent Remuneration Package & Career Progression**: - ** Opportunity to work with multiple country** **About our...

  • Assistant, Order to Cash

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Elanco Full time

    Education :EQUIVALENTEXPERIENCEAs a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our...

  • Order to Cash

    3 weeks ago

    Petaling Jaya, Malaysia ManpowerGroup Full time

    The Order to Cash (OtC) Collections Specialist performs daily transactional activities in SAP for APAC countries and cooperates with respective departments within our company. Position Responsibilities Primary responsibilities for this position include, but are not limited to, the following: - Contact customers based on daily SAP FSCM worklist and record...

  • IT Order to Cash

    2 months ago

    Petaling Jaya, Malaysia Kimberly-Clark Full time

    IT Order to Cash (SAP SD) Functional Analyst **Job Description**: Primary Location Malaysia - Petaling Jaya Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

  • Order to Cash Internship

    4 weeks ago

    Petaling Jaya, Malaysia Kimberly-Clark Full time

    Internship - Order to Cash In this role, you will: **Support the implementation of Malaysia e-invoice as per regulatory requirements** - Involve in Users Acceptance Test - Validation of accuracy and completeness - Process review and improvement learnings **Customer Claims** - Support in managing the customer claims process **About Us** Huggies®....

  • Process Specialist-order to Cash/ O2c

    4 weeks ago

    Petaling Jaya, Malaysia Language Talent Solution Full time

    **JOB DESCRIPTION** - Handle accounts receivable transactions such as invoices, to ensure accurate and timely captured in the system. - Perform Cash Application, verify and match receipt to bank statement. - Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. - Responsible for month end accounts...

  • Accounts Receivable

    3 weeks ago

    Petaling Jaya, Malaysia Language Talent Solution Full time

    **JOB DESCRIPTION** - Handle accounts receivable transactions such as invoices, to ensure accurate and timely captured in the system. - Perform Cash Application, verify and match receipt to bank statement. - Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. - Responsible for month end accounts...

  • Order to Cash Executive

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Barry Callebaut Full time

    Order to Cash ExecutiveLocation:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the...

  • Order to Cash OTC Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 27 February 2024SalaryRM4200 - RM5600 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference271431_ - MNC with excellent global support and training: Excellent Remuneration Package & Career Progression:- Opportunity to work with multiple countryAbout our ClientOur Client is a Multi-National Company within...

  • Team Leader

    3 weeks ago

    Petaling Jaya, Malaysia Kimberly-Clark Full time

    **Team Leader - Order to Cash - (Global Business Services)** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and...

  • Order to Cash OTC Ar Analyst

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 24 April 2024SalaryRM4200 - RM6000 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference271431_ - MNC with excellent global support and training: Excellent Remuneration Package & Career Progression:- Opportunity to work with multiple countryAbout our ClientOur Client is a Multi-National Company within its...

  • Process Specialist-order to Cash/ O2c

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Language Talent Solution Full time

    JOB DESCRIPTION Handle accounts receivable transactions such as invoices, to ensure accurate and timely captured in the system. Perform Cash Application, verify and match receipt to bank statement. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Responsible for month end accounts receivable closing...

  • Cash Management Analyst

    2 months ago

    Petaling Jaya, Malaysia L'Oreal Full time

    **Who we are?** Change is the DNA of L'Oréal; we are constantly leading the beauty industry to go beyond. In 1909, we began as a small store selling hair dye. Today, we have a portfolio of 36 international brands and a global presence in 150 countries. At L'Oréal, there are 6 Zone Business Services Centers supporting the Group. Our L’Oréal Global...

  • Order to Cash Analyst

    2 weeks ago

    Kelana Jaya, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Responsibilities Conduct daily inbound and outbound phone communications with customers for collections and payment followups Pursue resolution of disputes, ensuring timely followup. Conduct reconciliation of customer accounts. Compile remittances in Excel format for processing by the Cash Applications team. Facilitate distribution of statements of accounts...