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Account Services

3 months ago


Penang, Malaysia OCBC Bank Full time

**Account Services** **-** **(**240000KZ**)**
- Process/perform data entry for all verified requests on timely and accurate basis
- Verify completeness of all forms received and ensure all requests are properly authorized before processing.
- Check all amendments made on the form are properly counter-signed.
- Support Business Units (BBs & Branches) in the daily operation and address issues highlighted
- Provide support functions from time to time (e.g. compilation of statistics)
- Attend to enquires on processing status of customer request / any issues pertaining to the request handling
- To handle exception cases & escalate to Team Lead, if necessary
- Attend to all irregularities / non-conformance highlighted in the daily operations & escalate to Team Lead, if necessary
- Observe and comply with documented policies/ procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc)
- Promote quality awareness amongst staff
- Perform any ad-hoc assignments given by the Team Lead / Head of Section.

**Qualifications**
- Preferably with Diploma or Degree in any discipline
- Self - motivated and able to work as a team.
- Possess positive attitude and willingness to learn.
- Able to work fast, independently and under pressure.
- Required to work during MY public holidays.

**Primary Location**: Malaysia-Pulau Pinang

**Other Locations**: Malaysia

**Job**: Account Services

**Organization**: MAL E2P - Account Services (DH)

**Schedule**: Permanent

**Job Posting**: 03-May-2024, 4:35:37 AM