Technical Troubleshooting Agent

Job Details - Company: Teleperformance Malaysia - Job Title: Technical Troubleshooting Advisor - Language Requirement: Mandarin - TP Code: JS-G001-GC-TTA-MN-0824-003 - Location: KL Sentral, Kuala Lumpur - Shift: 9:00am to 18:00 pm (Monday to Friday) **Salary**: RM 3000 to RM 4000 Overview So what will you be doing as a Technical Troubleshooting Agent? As a...

So what will you be doing as a Technical Troubleshooting Agent? As a technical troubleshooting agent, your primary responsibility will be to specializes in resolving technical issues and problems faced by customers or end call. Your Responsibilities - Accountable for closing customer inquiries regarding company products/services, customer's accounts and...

**Responsibilities**: - Through community and social media, build relationships with community contributors to provide a delightful self-help experience and support that scales - Manage International Community in designated language, including: recruiting new experts, regularly - engaging with current experts, managing experts' statuses, share appropriate...

Global Support L1 Agent Location: Kuala Lumpur, Malaysia Job Id: 4159 # of Openings: 1 Job description, low-code style: As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: we are looking for a Global Support L1 Agent to be based...

[1] Assistant Programmer / Coder Managing PI server and PI-AF coding development for PGB GPU Technical Centre digitalization programs and projects. The work involves code replication, modelling and simulations for newly configured digital programs. [2] Documentation / Narrative writer Develop documentation and narrative for the written PI-AF code for ease...

Responsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...

Position Summary and Requirements: - English + Mandarin Language - Office based in NU Tower 2 (KL Sentral) - Operation Hours 6am-6pm (9 Hour per shift) Day Shifts & Only Weekdays MOn -Friday - Basic Salary starts at RM 4000 - 4200 (Slightly Negotiable) + Allowances - Permanent Position and Insurance Coverage under AIA Specific responsibilities: - Engage...

Nezda is looking for Global Delivery Center (GDC) Agent. Qualifications: Diploma/Bachelors degree Native Korean Job Description: Engage customers, understand their needs and translate this, and set proper expectations about delivery time. Identify issues, carry out Root Cause Analysis (RCA), troubleshoot and translate customer needs and requests...

**Responsibilities**: - Provide technical assistance functions to the administrative department. - Assist and support administrative managers and directors in their daily tasks. - Provide technical assistance to engineers and technicians in administrative matters. - Maintain and manage relevant technical databases. - Maintain and manage technical files and...

**Description**: establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This...

Proficient in handling the most complex of technical concepts, latest tools and technologies, strong concepts and designing techniques. - Understands different technologies and ability to solve problems in deployment. - Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements. - Experience in...

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise inestablishing a solid foundation for our service team, particularly in the areas of product refurbishment andcannibalization. This role also involves serving as the go-to technical resource for our customer service team,aiding them in delivering top-notch...

Employment Type Permanent Closing Date 8 Feb 2024 11:59pm Job Title Network Technical Specialist Job Summary As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. **Job Description**: We're Australia’s leading...

Employment Type Permanent Closing Date 21 Nov 2023 11:59pm Job Title Network Technical Specialist Job Summary As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. **Job Description**: We're Australia’s leading...

Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related...

Job Description Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve...

**Responsibilities;** 2. Possessing basic troubleshooting and issue resolution capabilities across Cloud Service Provider product lines, helping enterprise-level customers enhance the stability of their cloud-based businesses. This includes customized best practices, handling mechanisms for exceptions, and emergency response plans. Leveraging Alibaba...

**Job Title**: Technical Support - Facility Management **Department**: Facilities Management **Reports To**: Facilities Executive cum Receptionist **Location**: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia **Summary** The Facility Technician will be a key member of the facilities management team, responsible for performing routine...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...