Hq Data Chatbot, Cs

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global Payment (Risk Ops & CCO) verticals. - Define and execute value generation roadmaps leading to large meaningful impact to Clients and TP. - Enhance User experience in the E-Commerce and Global Payments space by continuously improving on - products that are...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

DATA ENTRY PURCHASING **Responsibilities**: - Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners. - Type in data provided directly from Project Site. - Verify data by comparing it to source documents. - Update existing data. - Retrieve data from the database or electronic files as...

The Cyber Security (CS) Unit under GAP (Governance Assurance and Planning) department is responsible to define, implement and monitor Cybersecurity practices for PDB and subsidiaries. We are looking to recruit an Executive who will be critical for the success of this Unit’s activities and program. Reporting to the CS Unit Head, this role also requires...

We are looking for Data Analysis Executive to be based in Puchong, Malaysia office. **Your tasks**: - Parts technical parameters identification and interpretation synergies with a global framework. - Vehicle Make, Model, Generation and type differentiation for parts analysis. - Maintain database on vehicle and parts information in line with HQ and linkage...

Responsible for data management, analytical and HR systems support to all HR & BU administrative staff (HQ & branches/properties) **Your responsibilities will be to**: - Ensures the timely implementation of database changes to ensure accurate payrolls. - Maintains impeccable records of change request approvals. - Ensures the highest level of accuracy for...

We are hiring Customer Service Assistant Manager (Mandarin Speaker) Salary Range: RM3000 - RM4500 **Key Responsibilities**: - Assist the Manager in overseeing the daily operations of the CS team and provide guidance and support for handling 2nd level issues. - Collaborate with the CS Team Lead to identify and implement process improvements aimed at...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

This internship offers hands-on experience working on data science projects for our clients. As an intern, you'll gain valuable skills in understanding client business needs, data preparation, data analysis, and using machine learning models to derive insights. You'll work closely with our clients under the guidance of experienced professionals. Our Data...

Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...

**Responsibilities**: - **Strategic Planning**: Collaborate with the marketing team to develop comprehensive marketing plans aligned with company objectives and target audience insights. - **Content Creation**: Create engaging content for marketing materials, such as blog posts, social media posts, videos, and infographics, to promote app features and...

**Role**:Account Manager **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Assessment of Risk CRM (Customer relationship Management) Customer Relations Risk and Complaince Six Sigma Green Belt Customer Engagement Customer Care ecommerce...

**Role**:Manager -Customer Service **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ecommerce platform Risk Operation- Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global - Payment...

**Role**:Manager-Technical **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: E-commerce Risk Operation - Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global Payment (Risk Ops & CCO)...

**Role**:Customer Delivery Manager **Timings**:Day Shift (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ecommerce platform Risk Operation Customer Complain Operation- Responsible for Operational Excellence initiatives for the Clients in the...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

We are a leading healthcare and wellness company specializing in the distribution of massage chairs and fitness equipment. Our mission is to improve the health and well-being of our customers by providing high-quality products that promote relaxation, stress relief, and overall well-being. **Responsibilities**: - Acting as a liaison between HQ and branches...

Description: - Sales reconciliation - Change Payment Mode (A-Z) - Refund request-customer payment tracking - Outlet and CS team request on checking status of payment from time to time - Bank dispute payment case - Checking payment status-all merchant terminal issue related to payment - Update merchant interest rate in Wecloud software - Credit card expenses...

BioQuest Advisory is a business & technology consulting practice led by experienced industry veterans. We partner our industry clients across Asia Pacific to leverage on technology to transform their business and build sustainable growth. Our HQ is based in Singapore with regional offices across APAC. In Malaysia, we are based in Kuala Lumpur City. We focus...