Ecommerce Customer Service

1. Product listing 2. Product image design 3. Assist in ecommerce operation Founded in 2019. Our founder is one of the Lazada Certified Senior trainer in Malaysia. Managing more than 20+ online stores in SEA and more than 5 social media accounts. We are specialized in eCommerce and Digital Marketing. Vision To become the top solution provider and top...

Providing information about products and services including pricing, availability, delivery options, and order status - Responding to questions about products, shipping, returns, exchanges, and other topics - Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify, Shopee, Lazada etc - Answering questions about...

Develop and implement digital marketing strategies to boost sales, online product and store visibility Manage content creation and distribution across all social media platforms (FB, IG, TT, website etc) Cultivate the company's social media presence to drive brand growth and engagement Utilize established marketing policies and procedures to optimize efforts...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

_FRESH GRADS ARE MOST WELCOME_- NO EXPERIENCE? NO PROBLEM_ Manage continuous improvement process with customers and also level of satisfaction Involves directly in warehouse flow : Reception, Replenishment, Picking, Expedition Ecommerce activities and workshop) Ad-Hoc Mission and activities warehousing, Expedition & Transport Contribute to the safety people...

Job Highlights: Global BPO company Growth opportunity in an Ecommerce & online shopping platform industry 1 month training provided Free shuttle bus services (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)Job Descriptions: Taking ownership of challenges faced by customers and clients' partners....

Job Highlights: Established global BPO company Opportunity for advancement in the Ecommerce and online shopping sector Full onemonth training provided Free shuttle bus service available in multiple locations: Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Descriptions: Take ownership of challenges...

customer service with at least 2 years experience in freight forwarding. Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...