Telemarketing Executive

3 weeks ago

Klang, Malaysia EVERSAFE UNIVERSAL SDN BHD Full time

**Location**: Behind KSL Mall, Klang

**Working Hours**: 8:30 am - 5:30 pm

**Qualifications**:

- Diploma in Marketing or related fields

**Languages**:

- Proficiency in English and Malay

We are seeking dynamic, results-driven individuals and with no experience to join our telemarketing team. As a Telemarketing Executive, you will be responsible for making outbound calls to potential clients from our provided database. You will utilize your excellent communication and sales skills to pitch our products/services, handle objections, and ultimately close sales. Building and maintaining positive relationships with customers, meeting sales targets, and providing feedback for process improvement are integral parts of this role.

**Responsibilities**:

- Make outbound calls to potential clients to promote our products/services.
- Develop and deliver persuasive sales pitches to encourage purchases or appointments.
- Build and maintain positive relationships with customers to ensure repeat business.
- Address customer concerns and objections in a professional and persuasive manner.
- Accurately record customer details, interactions, and transactions in our CRM system.
- Work towards and achieve sales targets set by the company.
- Provide feedback to management on customer reactions and suggestions for improvement.

**Benefits**:

- Basic salary
- Commission (10%, 5%)
- Performance bonus
- EPF
- SOCSO
- EIS
- Zero target ‘0’

**Required Skills**:

- Communication skills in English and Malay
- Skills to build rapport and establish trust with customers
- Sales and negotiation skills to close deals
- Resilience to handle rejection and stay motivated
- Time management skills
- Attention to detail in recording customer information
- Adaptability to changes in products or strategies
- Collaborative attitude for effective teamwork
- Problem-solving abilities to address challenges during sales calls

**Salary**: RM1,500.00 - RM3,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

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