Help Desk

**Responsibilities** - To diagnose and troubleshoot end-users’ problems with various IT tools. - To perform an initial assessment, attempts to resolve or escalate the problem, based on agreed service level. - Log IT requisition/problems for end-users into Ticketing System (Service Now) - Escalate to 2nd level support group when required with detailed...

Welcome to Bestinet Sdn Bhd (Bestinet Malaysia)We are a leading Information Technology organisation that specialises in delivering innovative cross-border technology solutions. Our mission is to provide exceptional client-centric services that exceed expectations.Job PositionWe are seeking a highly skilled Call Centre Executive to join our team in Cyberjaya....

**Position Title : Client Support Officer** **Work Location : Cyberjaya** **Salary offered : Basic up to RM 4,500** **Allowances & working hours : Will be further discussed during the interview** **ORGANIZATIONAL BACKGROUND**: Client Support Officer: Integrated Service Operations position is designed to provide service desk functions to wide variety of...

**Position Title : Client Support Officer** **Work location : Cyberjaya** **Basic salary offered : Basic up to RM 3,800** **Company : Multinational company - Telecommunication Industry** **Other allowances and working hours : Will be further discussed during the interview** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service...

**JOB DESCRIPTION**: - Ensure service request are escalated to the correct resolver group and prioritize problems assign the proper category in the helpdesk system - Document problems - log all problems and inquiries in the helpdesk system, enter in the ticket detailed description of the problem **Requirements**: - _**Must be Fluent in English**_ -...

**Job Title**: Help Desk Supervisor **Job Location**: Rafulin FMS (Selangor) Sdn Bhd, Cyberjaya **Job Summary**: Monitor the Helpdesk activities are adhere to the business service level agreement to ensure; - Scheduling of activities in accordance with the daily schedule and customer request. - Zero WO (Work Order) pending. - Zero Nonperformance on the...

**Position title : Client Support Officer** **Work location : Cyberjaya** **Basic Salary offered : Basic up to RM 4,800** **Allowances & working hours : Will be further discussed during the interview** **ORGANIZATIONAL BACKGROUND** Client Support Officer: Integrated Service Operations position is designed to provide service desk functions to wide...

Job description **Position Title : Client Support Officer (fresh graduates are welcomed to apply)** **Work Location : Cyberjaya** **Salary offered : Basic up to RM 3,500 + Shift allowance** **Working hours : 7am - 7pm/7pm-7am ( 12 hours rotational shift) - 2 days work, 2 days off** **ORGANIZATIONAL BACKGROUND**: Client Support Officer: Integrated...

**INTERNSHIP FOR INFORMATION TECHNOLOGY SERVICES (IT)** MYR 800 + Daily Lunch Meals at the office Cyberjaya We are looking for a hungry and enthusiastic IT intern, so if you’re hungry to learn, and have a passion for Technology Development - we want you! At Primary Guard, you’ll be treated as a full member of the team and get hands-on experience...

We are looking for a Customer Experience Analyst to join our team in Cyberjaya. As a Customer Experience Analyst, you will provide support for all end-user/ desktop technology requests or issues that customers present. Your core objective is to restore service for the customer as quickly as is possible and, where further escalation is required, provide a...

Overview: Nscglobal provides network implementation and management solutions to a number of industry leaders, with a focus on enhancing operational simplicity and offering cost savings. “We offer quality build design, deployment, support and management of our client’s communications infrastructure, assisting them in becoming more agile and maintaining...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

**What is the opportunity?** RBC Investor & Treasury Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability. In Securities Lending, you will be...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our...

As a **Training and Quality Specialist**, you are dedicated to managing and developing training campaigns for Global Service Organisation. You will continuously train our staff to be equipped with the skills and information they require to provide a world class customer experience. Your success is measured by the continual enablement of every member to...

**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

**SUMMARY** Join our team as we strive to make life easier for our Business Units. Your decision to join us as a Graduate Trainee with DHL IT Service will provide you with everything you need; from receiving practical learning opportunities to building and running IT solutions and infrastructure for our business units. You will be trained to be the best in...