Program Management Executive
2 weeks ago
Contract type:
- Permanent- Location:
- Penang- Specialisation:
- Engineering & Manufacturing- Reference:
- PR/155391- Contact details:
- Thea Cheah- Job published:
- June 23, 2023 16:30- Job Responsibilities
- Ensure timely processing activities such as customers' demand booking and reschedule, timely shipments and billing and status update to customers- Participate in supply chain system by loading PO to buy non-pioneer connectors from internal/external suppliers in order to fulfill customers' orders.
- Handling sample requests.
- Managing customer-stocking programs (Vendor Management Inventory Program) to ensure sufficient inventory to support the customer schedules
and at the same time control inventory to an optimum level- Analyze customer's forecast & demand, help sales accurately predict sales bookings plan by monthly.
- Liaising with Planners on order acknowledgements and schedule changes.
- Co-ordinating with Logistics on shipments and delivery to the customers.
- Liaising with Quality/Production Engineer for customer complaints and corrective action.
- Co-ordinating customer returns and rework and process the necessary documentation such as RMA and Credit/Debit notes.
- Process RFQ.
- Maximize monthly billings to meet revenues target.
- Liaise with Finance Dept for any account receivable discrepancy.
- Liaise with internal and external team on PCN.
- Provide management weekly reporting.
Job Requirements
- Experience in customer service, sales administration/ coordinator or other related background- Capable in using Microsoft Office - Excel, Word
- Good time management and have sense of responsibilities
- Good communication skills with internal and external stakeholder
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