Admin Receptionist

_**ADMIN CUM RECEPTIONIST**_
- **JOB SUMMARY**_

As a receptionist, you will be the first point of contact for the company and greet all customers who visit the Centre. Your responsibility including answering phone call, reply messages, coordinate front-desk activities, managing classes, handle administrative work and any ad-hoc duties assigned by the management.

**JOB RESPONSIBILITY**
- **RECEPTIONIST DUTIES**_
- Ensuring all walk-in inquiries are attended promptly and appropriately.
- Provide front desk reception duties which include handling all phone calls and manage internal & external customers in timely manners.
- Guides customers throughout the registration and on-boarding process.
- Deliver customer care to every student and family member, getting to know customer by name, answering questions and dealing with any challenges in a good manner.
- To maintain good image of the office facilities at all times by doing some basic cleaning to ensure the office area is clean and safe to use.
- **ADMIN DUTIES**_
- Take student attendance & replacement class.
- Collect and processing payment.
- Coordinate between coaches and customer as required.
- Attend weekly staff meetings.
- Managing document filling and general office admin work.
- Check and update stock list, office & centre utilities.
- Assist on company advertising in social media.
- Any ad hoc task as assigned by superior.
- **JOB REQUIREMENT**_
- At least 1 Year(s) of working experience in the related field is required.
- Positive working attitudes and highly responsible.
- Good communication and interpersonal skill.
- Good time management skills.
- Polite and good phone etiquette.
- Proficiency in major languages: English, Mandarin and Bahasa Malaysia.
- Ability to work independently in a fast-paced environment.
- Computer Literate in Microsoft Excel and Words.
- Ability to professionally evaluate and escalate problems/issues promptly when necessary.
- Strong in planning, organizing skills, innovative and creative.
- Fresh graduate are encourage to apply.
- Required to work 6 days a week.
- Tuesday to Friday (2pm-9pm), Sat & Sun (8.30am-7pm). Rest day on weekday.

**Salary**: RM2,000.00 - RM2,500.00 per month

Schedule:

- Afternoon shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Attendance bonus

Ability to commute/relocate:

- Puchong Utama: Reliably commute or planning to relocate before starting work (required)