IT Executive
6 months ago
_**Roles and Responsibilities:
- **_
- _**Support and resolve incidents within service level agreement with the Business**_
- _**Ensure all incidents are managed end-to-end to resolution with the appropriate resource, whether vendor or in-house**_
- _**Conduct second-level support**_
- _**Conduct impact analysis**_
- _**Work closely with Infrastructure, Business Partners and Vendor to ensure proper deployment of the MS Dynamic/Epicor environment**_
- _**Liaise with Finance teams on control related queries**_
- _**Provide consultancy on their ideas, support to seek approval and implement agreed enhancements with Business**_
- **Requirements**:_
- _**Preferred technical skills in SQL, SSIS/SSRS/C# in ERP environment**_
- _**Required language(s): English and Bahasa Malaysia**_
- _**Good communication skills with people from all levels**_
- _**Analytical and possesses good problem solving skills, with solid business, finance and IT sense**_
- _**Ability to prioritized incident management based on importance to the Business**_
- _**Must be able to work in teams and/or independently in a fast paced business environment**_
- _**Proactive, efficient, organized and attention to details**_
- _**Infrastructure knowledge and support experiences (Wintel, OS, networking, Virtualization, PC support) is added advantage**_
- _**Applicable for Malaysian only**_
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Work from home
Schedule:
- Day shift
-
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