Product Platform Assistant Manager

1 week ago


Shah Alam, Malaysia COBRA AUTO SDN BHD Full time

Job Function
- Assist in the product development and customization of CSE Telematics platform of products for commercial use
- Strive to expand business markets, with focus on Usage-Based Insurance and consumer products
- To manage all aspects of the product conceptualization to final product readiness and market launch including testing, homologation and approvals, product validation and product training with both customers and CSE internal departments
- Oversee the smooth administration and development of the Telematics projects
- To provide technical support during business presentations
- Contribute to organizational effectiveness in meeting customer needs
- To ensure that all CSE relevant departments including system/sales personnel, technical support and SOC staff are fully trained on CSE Telematics platform of products.
- Co-ordination and management of internal processes and departments to ensure that the business moves smoothly and that customer needs are met.
- Assist in the product technical support flow, guide, training, analysis and permanent solution of products counter measures issues liaising with the customer and CSE internal departments.
- To ensure that sufficient competitive information from the market is collected and used for business strategy and improvement.
- To work within operational guidelines provided by the Management.
- To meet with clients to take detailed ordering briefs and clarify specific

requirements of each project and assist in the definition of project scope and
objectives involving all relevant stakeholders and ensuring technical feasibility.
- Manage a detailed project plan to monitor and track progress with the

customer and CSE internal departments.
- Manage the relationship with the client and all stakeholders
- Ensure status reports are updated frequently and establish effective project

communication plans as well as proper execution
- To initiate and develop improvement of Telematics products based on reviews of market feedback
- Responsible for product training for all staff in all CSE departments including
- Sales, System Managers and Technical Support.
- Development of relevant staff through training for business development

Education/Experience
- Degree / Diploma in Electronic, automotive engineering or relevant area of study
- Minimum 2 years above experience in the Telematics industry
- Understanding of automotive industry figures and trends
- Computer literate with appreciation for electronics
- Strong planning skills
- Proactive and motivated with strong initiative to get tasks done
- Good attitude and communication skills
- Organized, meticulous with strong planning skills

This is CSE Group's Retail arm for the after-market business. Responsible for the distribution of our products, as well as installation and field support services.
Bachelor's or Equivalent


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