Associate Repair Specialist
2 weeks ago
**Job Purpose**
- To assist supervisor to improve customer’s satisfaction level of company’s repair service
- To establish a long term sustainable and robust repair department with continuous training's and self study
**Job Duties**
- Responsible for post sales compliant /Inquiry handling
- To work on repair of faulty instruments form local/overseas customers
- To maintain a complete log of queries/complaints from customer/distributors
- To strictly follow company’s job dispatching/assignment system/Service Max to prevent error and delay from happening
- To develop and keep updating detailed SOPs and make sure adherence to them
- Self-study with repair manual and receive repairs training's to get familiarized with repair of multiple products.(acquire certification if needed)
**Job Requirements**
- Diploma degree or Higher(with majors in biomedical engineering or Electrical engineering preferred)
- Fresh graduate or equivalent with no prior job experience are acceptable
- Positive and cooperative attitude
- Driven and go better mentality
- Great and patient communicator
**Salary**: RM2,500.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
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