Warranty & After Sales Specialist

6 months ago


Shah Alam, Malaysia iMotorbike Full time

Evaluate and process warranty claims in a timely and accurate manner.
- Liaise with workshop department to facilitate repairs, maintenance, and other after-sales services.
- Communicate effectively with customers to resolve any after-sale inquiries or issues.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Collaborate with the sales team to ensure a cohesive customer experience.
- Stay informed about the latest motorcycle models and associated warranties.

**Job Requirements**:

- Experience in warranty handling, customer service, or a similar role.
- Strong understanding of after-sales service processes and customer satisfaction.
- Excellent communication and interpersonal skills.
- Ability to work independently.
- Detail-oriented with strong organizational and problem-solving skills.
- Knowledge of motorcycles and the automotive industry is a plus.

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance

Schedule:

- Rotational shift



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