Technical Support Executive

**Technical Support Executive** **Responsibilities**: - Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem - Identify the level of technical knowledge and adjust technical communications to solve customer’s problem - Conducting basic probing to determine the next action...

**Job Requirements**: - Looking for Technical Support Executive **with general knowledge of IT.**: - Excellent spoken and written in Bahasa Malaysia & English. - In-depth knowledge of computer hardware, and software. - Self-motivated with proven ability to work independently and good discipline. - **Interpersonal, maintaining good relationships with...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

Job **Description**: - Responsible for Microsoft Office 365 Troubleshooting, Support & Maintenance. - Proactively manage, troubleshoot in resolving Technical Support issues. - Responsible to contact Principal Technical Support team for any troubleshooting cases. - Responsible for preparing / updating of User Guide and Technical Documentation. - Provide...

**Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...

The IT Support Executive will be responsible to provide general group IT support on technical issues & change requests for both hardware and software. He/she will also maintain the IT asset management documents and **Position Description**: The IT Support Executive will provide site support to at the company premises in Damansara and Tampin for all IT...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Job Description Location - Malaysia Job Summary –  Good Communication skills (English & Mandarin), proactive work attitude, strong sense of responsibility and learning ability  Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware  College degree or above ...

Job Description Location - Malaysia Job Summary –  Good Communication skills (English & Mandarin), proactive work attitude, strong sense of responsibility and learning ability  Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware  College degree or above ...

**What are my job responsibilities?** - Manages the factory automation (FA) product portfolio such as PLC, HMI, SCADA and IPC. - Assigned with full responsibility for the results, including definition of their customers and market requirements, growth & profit strategies, and business planning. - Constantly observes relevant competitors' product(s) and/or...

**Responsibilities**: - Provide client support and technical issue resolution on products and services. - Diagnosing, troubleshooting hardware and software issues and repairing devices. - Identify and correct or advise, on operational issues in clients’ computer systems. - PC assembly, installation, testing and troubleshooting. - Perform onsite service at...

Minimum requirements Over 2 years of experience in repairing iOS and Android devices Fluent in English and another language Post-secondary education, eg STPM, A-level, diploma or equivalent Confident leader and public speaker Good commercial awareness and understanding of the market Valid class B driving license Key responsibilities Conducting...

**Minimum requirements** - Over 2 years of experience in repairing iOS and Android devices- Fluent in English and another language- - Post-secondary education, eg STPM, A-level, diploma or equivalent- Confident leader and public speaker- Good commercial awareness and understanding of the market- Valid class B driving license**Key responsibilities** -...

Job Specification: 1. Electronics technician from a technical graduate. Interested in technical tools and IoT (Internet of Things) 2. Have basic knowledge of electrical and/or vehicle wiring. Job Description: 1. Installing GPS, CCTV, or other tools on vehicles. 2. Install according to the established schedule. 3. Deal with customers in the field if there are...

_**Come and join one of the top BPO companies in Malaysia that received "Best company to work for in 2020"!**_ - **Job Highlights**:_ - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) - Act as first contact person for any technical...

**Job Descriptions**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer...

**About the company**: Our client is a boutique Software House that offers unique IT products and services tailored to your business needs and requirement. **Responsibilities**: - Responsibilities also include root cause analysis, management communication and client relationship management in partnership. - Tickets management. **Job...

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

The OfferGreat work environmentAttractive salary & benefitsThe JobYour Responsibilities will include:Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of standard applications and...