IT Support Executive

2 months ago


Petaling Jaya, Malaysia Nasty Worldwide Full time

The IT Support Executive will be responsible to provide general group IT support on technical issues & change requests for both hardware and software. He/she will also maintain the IT asset management documents and

**Position Description**:
The IT Support Executive will provide site support to at the company premises in Damansara and Tampin for all IT hardware requirements including PCs and laptops, wifi and networks. The incumbent will also assist in IT assets management for the company.

**Roles & Responsibilities**:
**Responsible for technical support**: resolve general IT requests & issues within company.
Manage, maintain and monitor IT assets & inventory (software licenses, PCs, laptops etc).
Install, configure and maintain office workstations & laptops (Windows, Mac).
Support, troubleshoot and monitor office infra & appliances (network, printers, endpoint protection etc).

**Perform any other adhoc IT administrative activities (e.g.**: migration, assessment, troubleshooting, audit).

**Job Requirements**:
Bachelor's Degree in information Technology / Computer Science or any related field.
Familiar with Mac OS and Windows OS configuration, maintenance, monitoring.
Familiar with network protocols, mail server, DNS setting, file sharing, firewall, router and printers.
Knowledge in business software, digital and social platforms is an added advantage.
Must have good communication, analytical and problem-solving skills.



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