Marketing Officer

2 weeks ago

Penang, Malaysia Bank Islam Full time

Req ID: 6329- Job Description:

- **Summary of Job Description for Marketing Officer**

Responsible in carrying duties and responsibilities as detailed out below towards achieving the annual business target set for Vehicle Financing.

**Duties and Responsibilities**:
**Financial Segment**:

- To achieve monthly business target for Vehicle Financing as follows:

- Submission of Approval of RM4.00m
- Total Approved Financing of RM2.6m
- Total Disbursement of RM1.8m
- Penetration of Non National Segment with minimum disbursement of ratio National and Non National at 60:40 per month Maintain zero Impaired for accounts disbursed within one year anniversary.**Risk and Control Segment**:

- To keep threshold of zero internal and external fraud cases on yearly basis**Service Excellence Segment**:

- Conduct visitation to dealers to improve business rapport: minimum 4 dealers/day or any threshold as directed.
- To complete the site visitation requirement within T+1 day (within own territory) or T+3 day (outside territory) or any threshold as directed
- To follow up on pending cases status with dealers / customer within T+2 days
- To follow up and conduct renewal of Letter of Undertaking (LoU) on timely basis.
- Conduct at least one product briefing/month to car dealer or any threshold as directed.
- Attend to enquiries/request and or complaints from car dealers/ customer within T+3 day or any threshold as directed.
- Recommend for appointment of car dealers as panel dealer (if any) and for DBR-I arrangement

**Sales and Marketing Reporting Function**:

- Submit daily visitation planner report (if any) and weekly report and marketing activities on timely
- Review DBR-i arrangement for dealers before one (1) month of expiry of the arrangement
- To maintain and update the reports/data on submission, pending approval, pipeline data and or other reports required on timely basis.

**Human Capital Development Segment**:

- Complete a minimum of 16 training hours in a year with completion of IDP requirement or any threshold To complete all e-learning courses as directed before the dateline given by HR**Other ad-hoc activities**:

- Any other duties/assignment as and when directed/assigned by the superior as per business requirement from time to time**.

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