Customer Service Officer

2 weeks ago


Bangi, Malaysia Pelangi Publishing Group Full time

**Job Descriptions**
- Customer Service.
- Provide accurate and appropriate information or assistance to all
- Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore &
Facebook which require work from home on the weekend.
- Complaint management by working closely with internal and external

parties for effective solutions to problems and ensuring customer
complaints are issued and closed within 3 working days.
- Coordinator in handling Corporate Sales order processing up to delivery.
- Maintaining all ISO related matters pertaining to Customer Service.

**Job Requirements**
- Minimum a Diploma or Degree in any field with at least 1 - 2 years

experience in front office/customer service/business & admin;
- Proficiency with Data processing software (e.g. Microsoft Excel)
- Excellent communication and customer relationship skills;
- Good analytical and problem-solving skills;
- Pleasant personality, professional and customer-oriented;
- Ability to handle customer enquiries is a plus;
- Required language(s): Mandarin, Bahasa Malaysia & English;
- Must be able to speak Mandarin due to product information and
- customer base;- Applicants must be willing to work in Bandar Baru Bangi.
- Fresh graduates are also welcome to apply.

**Required documents**
- Updated resume stating qualifications, work experience, current and

expected salary with recent passport-sized photography;
- Transcripts from SPM to current level;
- NRIC photocopy.



  • Bangi, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

  • Customer Service

    1 day ago


    Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

  • Customer Service

    2 weeks ago


    Bangi, Malaysia Penerbitan Pelangi Sdn. Bhd Full time

    **Job Descriptions** - Customer Service - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend on monthly rotation basis. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...


  • Bangi, Malaysia MoodellXSabella Full time

    **ONLINE CUSTOMER SERVICE** **Job Requirements** - Fully Vaccinated - Graduated with a minimum diploma in any field with immediate availability - Experienced in sales and close sales through telemarketing - Know how to handle Dropship - Possess good command of written and spoken in Malay and English - Sense of ownership and responsibility - Able to work in...

  • Customer Service

    3 weeks ago


    Bangi, Malaysia SERAIMAS HERBS SDN BHD Full time

    **Requirements** - SPM/STM/STPM/ Diploma/Bachelor Holder. (preferred) - Positive attitude, with eagerness to learn. - Good customer service. - Good in Microsoft Word/Excel. - Good in handling computer skills & social media. - English/Bahasa Malaysia speaking. **Responsibility** - Walking customers through basic troubleshooting or setup processes. -...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...


  • Bangi, Malaysia MoodellXSabella Full time

    **CUSTOMER SERVICE ASSISTANT** **Job Requirements** - Fully vaccinated - Willing to learn and to be train - Able to travel - Able to work in a team, high work tolerance - Able to work on weekends and public holidays - Able to speak English and Bahasa Malaysia - Presentable, Hardworking and positive interpersonal - High self motivation - Able to work...


  • Bangi, Malaysia PRIMABAGUZ FOODS SDN BHD Full time

    **JOB RESPONSIBILITIES** - Monitor the Customer Service duties to ensure sales orders are issued on time to avoid delay of customer’s order. - Manage customer enquiry or request related to sales order - Handle the customer’s complaint related products/delivery/ returns/reject etc. - Responsible to handle Export order / East Malaysia and any large volume...

  • Customer Service

    2 weeks ago


    Bangi, Malaysia SC GLOBAL RESOURCES SDN BHD Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquires - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions **Salary**: RM1,200.00 - RM2,500.00 per...


  • Bangi, Malaysia Global Amity Sdn Bhd Full time

    Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...


  • Bangi, Malaysia Global Amity Sdn Bhd Full time

    Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...


  • Bangi, Malaysia Klinik ANDA Bangi 24 JAM Full time

    **Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

  • Customer Service

    19 hours ago


    Bangi, Malaysia Klinik Pergigian Sarah Omar Full time

    **CUSTOMER SERVICE ASSISTANT & RECEPTIONIST** **Job Requirements** - Fully vaccinated. - Willing to learn and to be train. - Able to work in a team, high work tolerance. - Extrovert. - Able to work on Sunday, off day will be on Friday and Saturday. - Total working hour is 45 hours per week, 2 days off day. - Able to speak English (basic) and Bahasa...

  • Office Coordinator

    2 weeks ago


    Bangi, Malaysia AMACC CORPORATE SERVICES SDN BHD Full time

    We are looking for a skilled **Office Coordinator** to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly: * - Maintain files and records with effective filing systems - Support other teams with various administrative tasks (managing incoming calls, disseminating...


  • Bangi, Malaysia Celik Quran Sdn Bhd Full time

    **Job Scope: - ** - Berhubung dengan pelajar di sepanjang perjalanan dengan CQ dari mula menjadi pelanggan dan selagi bersama CQ untuk setiap produk CQ. - Memberi maklum balas tentang pertanyaan berkaitan produk yang telah di beli, aduan dan sebarang maklumat yang tidak jelas tentang semua produk CQ. - Mendapatkan maklumbalas pelanggan untuk tujuan...


  • Bangi, Malaysia AEON Credit Service (M) Bhd Full time

    To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with the quality and standards set by the Company. - To have best practice in all related compliance and regulatory...