Customer Service-japanese Speaker
2 weeks ago
**Customer Service Specialist Responsibilities**:
- Immediately escalating serious complaints or issues that you are not equipped to deal with.
- Liaising with colleagues or managers to find the best solutions to customers’ issues.
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
- Maintaining a polite, helpful, and professional manner at all times.
- Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
- Familiarizing yourself with new products and services as they are introduced.
- Attending workshops and meetings as required.
- Providing training to new customer service agents.
- Respecting client confidentiality at all times.
**Salary**: RM9,000.00 - RM100,000.00 per month
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Customer Service Representatives
2 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives - Native Japanese** to...
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Customer Service
1 month ago
Kuala Lumpur, Malaysia John Clements Full timeMust Have: - Both native Japanese & non-natives are welcome to apply - Japanese Speaking with Kanji writing skills - Non-natives should have N1 or N2 certification - Non-natives should have a customer service experience in Japanese (at least 6months to 1 year of experience) and has an academic background in Japan. Preferred (Advantage) - Experience of...
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Customer Servicejapanese Speakers
4 weeks ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:NA Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer Care...
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Non Native Japanese
4 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Native & Non Native Japanese - Customer Service Associate (For Non - Native Japanese JLPT N1 only is accepted) - Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)** **Salary**: Non Native -RM 9000 **Salary**: Native -RM...
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System specialist
2 weeks ago
Kuala Lumpur, Malaysia Eps Full timeSystem Specialist (IT) - Japanese Speaker Posting Date : 26 Apr 2024 | Close Date :25 Jul 2024 Client Background: Software development company Industry: IT - Tourism Location: Setapak Tenure: Permanent Main accountabilities, responsibilities and deliverables The person selected will be expected to work alongside our experienced support and development staff...
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System specialist
2 weeks ago
Kuala Lumpur, Malaysia Neuvoo Full timeSystem Specialist (IT) - Japanese Speaker Posting Date : 26 Apr 2024 | Close Date :25 Jul 2024 Client Background: Software development company Industry: IT - Tourism Location: Setapak Tenure: Permanent Main accountabilities, responsibilities and deliverables The person selected will be expected to work alongside our experienced support and development staff...
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IT Service Desk
3 weeks ago
Kuala Lumpur, Malaysia Tata Consultancy Services Full time**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**: IT Service Desk (English + Japanese (Native Speaker)) **Location**:Kuala Lumpur, Malaysia **Key Responsibility areas /Eligibility...
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Business Development Manager
4 weeks ago
Kuala Lumpur, Malaysia Gogobuddy Recruitment Full time**An MNC Providing Medical & Security Risk Management Services (Kuala Lumpur)** The role is a sole contributor, responsible for developing the company’s business with Japanese companies in the South East Asia region. **Required**: A Native Japanese speaker already based in Malaysia or a Malaysian with fluent communication skills in formal Japanese...
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Chat Support
5 days ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...
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Kuala Lumpur, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full timeLocation: KL Sentral (Nearby LRT KL Sentral) Type : Permanent Working Hours: 9 AM - 9 PM (9 hours working, rotational) (Monday - Sunday) **Rotational week off** **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage...
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Sns Chat Support(Japanese Speaker)
1 week ago
Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full time某有名SNSご利用のお客様からのお問い合わせにチャットメインでサポートして頂きます。 日本語を使ってのお仕事となりますが、一緒に働くチームは多国籍な為、英語を使う場面もあり 日常英会話力以上ある方、英語スキルのブラッシュアップをしたい方歓迎です...
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Customer Support Representative
5 days ago
Kuala Lumpur, Malaysia Mindpec Solutions Full timePosition: Customer Support (Ecommerce Logistic and Retail) Location: Bangsar South, Kuala Lumpur, Malaysia Type of Employment : Fulltime also iviting folks who want to relocate to malaysia (Native Japanese /N1/N2) 5 days Rotating shift - starts at 6am - 12am. 2 days off Profile B2C call type - talking to customers of E-Commerce in Japan to handle and...
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Local Japanese Speaker customer Service Advisor
1 month ago
Kuala Lumpur, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full timeLocation: KL Sentral (Nearby LRT KL Sentral) Type : Permanent Salary : Basic RM7,500 Working Hours: 9 AM - 9 PM (9 hours working, rotational) (Monday - Sunday) **Rotational week off** **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable...
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Kuala Lumpur, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full timeLocation: KL Sentral (Nearby LRT KL Sentral) Type : Permanent Salary : Basic RM7,500 Working Hours: 9 AM - 9 PM (9 hours working, rotational) (Monday - Sunday) **Rotational week off** **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable...
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Content Moderator Japanese Speaker
1 week ago
Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full timeWe are seeking a detail-oriented and proficient Japanese speaker to join our team as a Content Moderator. As a Content Moderator, you will be responsible for monitoring and reviewing user-generated content to ensure it aligns with our community guidelines and standards. Your role will involve identifying and removing inappropriate or harmful content, as well...
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Client Solution Specialist
4 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Job description** **Position: Client Solution Specialist ( Japanese Speaker)** **Tenure: 1 Year contract ( Renewable Basis)** **Salary: RM 8000 - RM 10000** **Working Location: Kuala Lumpur** **Responsibilities**: - Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies. - Drive product...
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Chat Support
4 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia **Salary**: Total Package RM 9,900 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 15 Min Requirements: - Degree - Fresher also will do - Diploma - 5 year CS experience : DUTIES AND RESPONSIBILITIES: - Understand customer enquiries...
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Kuala Lumpur, Malaysia John Clements Full timeWFH 2days a week, except for Wednesday Report to Director (Research Department) (2) Amend the English translation of JETRO’s annual survey report and JACTIM-JETRO’s joint annual survey report. (3) Review outsourced JETRO reports to screen for data/factual errors, etc. (4) Review various monthly, annual and biennial numerical/data reports prepared by...
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(Kl) Customer Success Specialist
4 weeks ago
Kuala Lumpur, Malaysia AGENSI PEKERJAAN ICONIC MALAYSIA GW SDN.BHD. Full timeWe're looking for individuals skilled in Japanese with English for particular roles. If the idea of using your language skills in a job, welcome to apply. **Language Proficiency**: Japanese+English **Job Updates**: There many interesting projects. Let us know what you interested and your speciality!! **Please note that job specifics might undergo...
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Japanese Speaker Team Lead
1 week ago
Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time**Responsibilities**: - **Team Management**: Lead and mentor a team of customer service representatives, providing guidance, coaching, and performance feedback to foster their professional development. - **Customer Support Oversight**: Oversee daily customer service operations, including managing inbound inquiries, resolving escalated issues, and ensuring...