Finance / Accounting - Fund Management - Fresh
3 weeks ago
**Responsibilities**:
- Recording of bank account balance and uploading acquirer settlement files to internal system.
- Handling customer case at 1st level and follow up with the case status to ensure on time closure.
- Responsible for the interactive operation of chargeback information and funds between Ant Group and Card Schemes or merchants
- Identifying chargeback risks, discovering and solve problems in time to ensure customer service experience
- Understanding fund reconciliation, and being able to accurately and promptly complete related fund operation tasks as required.
- Basic understanding of accounting and financial statements reconciliation.
- Familiar with the rules of bank and channel settlements, possessing the ability to analyze and handle exceptions in clear settlement
- Proactively establish standard operating procedures, document operational manuals, and have insights into process optimization.
**Requirements**:
- Someone who could converse in Mandarin / any Chinese dialect (business reason)
- Fresh graduate can be considered but someone with intermediate excel skill
Pay: RM3,000.00 - RM3,800.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Excel: 1 year (preferred)
- Banking / Finance: 1 year (preferred)
**Language**:
- Mandarin (required)
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