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Customer Service Officer #66269
2 months ago
Industry/ Organization Type: Security System Service Provider
- Position Title**:Customer Service Officer**:
- Working Location: East (Nearest MRT: Tai Seng)
- Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
- Salary Package**:Up to SGD 2400 + Variable Bonus**:
- Duration: Permanent
**Key Responsibilities**
- Making & receiving customer inquiry calls
- Handling customer complaints and Responding to customer reviews
- Collecting & analyzing customer feedback
- Support software training & software installation with customer
- Intervention driver fatigue cases for commercial bus & SME companies
- Assist in the retrieval of camera footage for customers
- Prepare usage report for sales team for grants claim
- Prepare telematic reports for customers to improve driver behaviours & help
- reduce accident cases
- Data analytics for software & product accuracy
- Back-end QC check for new vehicle installation project
- Observe & monitor for server performance
- Arrange Company product installation or maintenance booking with the customer
**APPLY NOW**
- Min. Diploma
- Min.1 year of working experience in a customer service role
Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694
**Job Types**: Full-time, Permanent
Pay: RM6,600.00 - RM7,200.00 per month
Application Question(s):
- Are you aware that this position is based in Singapore?