Retail Assistant at Esports Training Centre

2 weeks ago


Cyberjaya, Malaysia Cove Esport Full time

Equipped with cutting-edge gaming hardware, and equipment, the Cove Circuit provides the best possible conditions and support for our local teams, players and gaming entrepreneurs to thrive. Cove Circuit is currently voted as one of the best Simracing Esports Hubs in South East Asia in terms of hardware and equipment specifications.

As a floor crew of Cove Circuit, you will be in charge of:

- Handling Cashier system
- Allocating customers/members to their preferred station.
- Promoting memberships, activities and campaigns to the customers
- Managing online or phone reservations.
- Show your inner DJ by setting the mood with your music selection on Spotify.
- Choose the Astro shows (G rating only)
- Occasional technical troubleshooting (we'll teach you don't worry)
- Floor managing during tournaments or events.
- Making sure our "ship" is clean & spotless.
- Make friends - lots of them
- Setup games and lobby for our racer customers
- Conduct quick briefing to each/groups of customers

**Full Time Working Hours**:
11:00 AM - 8:00 PM for Day Shift (Break 1.5 Hr)
OR
5:00 PM - 2:00 AM for Night Shift (Break 1.5 Hr)

**Full Time Working Days**:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday (6 Days)
OR
Monday, Tuesday, Wednesday, Thursday, Friday, Sunday (6 Days)

**Working Hours & Days will be rotated every month.**

**Part Time Working Hours/ Days**:

- Flexible Hours & Days
- Minimum Requirement = 15 Hours / Week

**Other Requirements**:

- **English** and speakers.
- **Previous working experience** in customer service, or customer service related fields are ENCOURAGED to apply
- **Great communication** ability and interpersonal skills at all levels.
- Good persuasive and **interactive characters** are advantages
- Knowledge of **basic** computers & gaming
- Willing to work on any work schedules
- **ABLE TO WORK ON SATURDAY, SUNDAY & PUBLIC HOLIDAYS**:

- **WILLING TO WORK FOR MORE 6 Months**

**Job Types**: Full-time, Part-time, Permanent, Student job

Pay: RM8.00 - RM14.00 per hour

Expected hours: 15 - 45 per week

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Holidays
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Retention bonus

**Education**:

- STM/STPM (required)

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (required)
- Bahasa Malaysia (preferred)

**Location**:

- Cyberjaya (preferred)



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