Guest Services Supervisor

Job Description *** Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

List-ID: 102883011Today 16:10 **Job Description**: - At Express Photo Solutions, we create memories worth repeating. We want folks who love having a great time, and love to make our guests do the same. Summary of Major **Responsibilities**: - Approaches guests and offers photo services in a friendly manner - Assists guests by answering questions and...

* With Experience in Customer Service especially in Hotel industry - Accurately make and confirm reservations with walk-in, over the phone and online booking guests - Provide exceptional friendly, courteous, and patient customer service - Answering calls with accurate rates, activities, promotions & etc - Assist with completing daily opening and closing...

**Requirement** - At least 2 years of working experience in the related field. - Minimum SPM, certificate, or diploma in Food & Beverage services management or equivalent. - Required languages: English & Bahasa Melayu. Mandarin is an added advantage. - Able to shoulder work pressure in a fast-paced working environment. - Maintain a positive working...

Job Description *** Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the...

**Job Number** 24019817 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Job Number** 24092316 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Brief Job Summary** Supervise and inspect the work of assigned public area attendants or room attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives **Requirements**: - **Must have minimum 2 years housekeeping experience as a Supervisor or Senior...

* Basic Salary from RM1800 to RM2300 - Shift of 12 hours/shift, Morning, Night & Mid Shift - Night shift allowance - Review Award - Quarterly attendance allowance - Medical bonus - Performance bonus **Responsibilities**: 1. Ensure personal grooming abide by hotel standard and professionalism 2. Ensure hotel policies are well embedded in mind 3. Ensure Check...

Job Description *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...

**Job Number** 23114478 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...

**Job Number** 23114617 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest needs...

**Job Number** 23111245 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance...

**Job Number** 23193543 **Job Category** Engineering & Facilities **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Install, maintain, perform preventative maintenance on, and recommend replacement...

**Job Number** 24019234 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...

**Job Number** 24021511 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that...

**Job Number** 23128712 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Direct and assist Stewards in order to make clean up more efficient. Ensure water...

**Summary of Job**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and...

**Job Number** 24028970 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on...