Guest Service Agent

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

List-ID: 102883011Today 16:10 **Job Description**: - At Express Photo Solutions, we create memories worth repeating. We want folks who love having a great time, and love to make our guests do the same. Summary of Major **Responsibilities**: - Approaches guests and offers photo services in a friendly manner - Assists guests by answering questions and...

CareLine Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Job Description *** Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...

Making menu recommendations, answering questions and sharing additional information with restaurant patrons - Providing excellent wait service to ensure satisfaction - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting...

Our Vision Guest satisfaction is at the forefront of everything we do; we are committed to ensuring that every stay at any of our hotels is a delightful and memorable one. On the business front, our priority is in generating sustainable growth and profit, besides consistently enhancing stakeholders’ values. We are focused on developing a prominent presence...

**Job Number** 24088562 **Job Category** Reservations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

Handling guest complaints and other related problem and records on the logbook. - Answer guest inquires, handle complaints and attend to the need of the guest. - Balancing the accounts from day shift. - Managing front desk activity and handling guest check-ins and check-outs - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge...

* With Experience in Customer Service especially in Hotel industry - Accurately make and confirm reservations with walk-in, over the phone and online booking guests - Provide exceptional friendly, courteous, and patient customer service - Answering calls with accurate rates, activities, promotions & etc - Assist with completing daily opening and closing...

Communications Center Agent (Operator) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand,...

**Job Number** 23111245 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance...

**Job Number** 24019817 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Job Number** 24092316 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

* Basic Salary from RM1800 to RM2300 - Shift of 12 hours/shift, Morning, Night & Mid Shift - Night shift allowance - Review Award - Quarterly attendance allowance - Medical bonus - Performance bonus **Responsibilities**: 1. Ensure personal grooming abide by hotel standard and professionalism 2. Ensure hotel policies are well embedded in mind 3. Ensure Check...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**What’s the job?** **Your day-to-day** - Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques - Promote the Hotel’s (and IHG generally) products and services - Maintain a high level of product and service knowledge about all IHG Hotels in your region - Develop and maintain a regular pattern of...

Job Title: Telemarketing Agent Location: Melaka Job Type: Full-time / Part-time / Freelance / Internship Salary: Competitive Job Responsibilities: Initiating outbound calls to potential clients to promote products or services. Managing inbound calls and addressing customer inquiries. Building and maintaining customer relationships. Meeting or exceeding...

**Summary of Job**: - Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand. **Requirements**: - Must be able to understand and speak English well - Can interact and communicate well with others - Able to work on shifts, during week-ends and on Public Holidays - **Must...