Guest Service

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

Job Description *** Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...

**Job Number** 24021495 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

* With Experience in Customer Service especially in Hotel industry - Accurately make and confirm reservations with walk-in, over the phone and online booking guests - Provide exceptional friendly, courteous, and patient customer service - Answering calls with accurate rates, activities, promotions & etc - Assist with completing daily opening and closing...

**Job Number** 24019817 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Job Number** 24092316 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

* Basic Salary from RM1800 to RM2300 - Shift of 12 hours/shift, Morning, Night & Mid Shift - Night shift allowance - Review Award - Quarterly attendance allowance - Medical bonus - Performance bonus **Responsibilities**: 1. Ensure personal grooming abide by hotel standard and professionalism 2. Ensure hotel policies are well embedded in mind 3. Ensure Check...

**Summary of Job**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and...

**Job Number** 23111245 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance...

**Job Number** 24028970 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on...

**FRONT OF THE HOUSE CREW** Taking guests’ orders. Running food. Handling cash & other forms of payment. Making proficient sales transactions - using a point-of-sale system. Demonstrating responsible alcohol service. Demonstrating impeccable product knowledge. Maintaining a clean & organized station - including pre-bussing & table maintenance **Job...

**Job scope & Responsibilities**: - Basic hospitality - serving and customer service, - Assist with daily operation - table setting, order taking, serving, etc - Communicate & assist guests & team members to ensure smooth service **Requirements**: - Clean, Polite & friendly personality - Good command of basic english - Able to work on weekends & Public...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. F&B SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

To handle guest enquiry thru Airbnb To update check out / in unit from Airbnb everyday To monitor housekeeping job To make sure homestay unit in good condition **Requirements**: Certificate or diploma in hospitality (advantage) Fluent in English & Malay (Speaking & Writing) Bonus point if can speak and write in Chinese Have own transport High problem...

you'll play a key role in delivering an exceptional dining experience. Your responsibilities will include: 1.) - **Serving Excellence**: Take pride in presenting and serving our delicious local fusion dishes and specialty drinks to our valued guests. 2.) - **Welcoming Atmosphere**: Be the face of our cafe by creating a warm and inviting environment for...

Job Description **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest...

**Job Number** 23113397 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

**What will I be doing?** As a Receptionist, you will serve on the Guest Services and Front Office Teams to meet Guest needs upon arrival and departure and to provide a comfortable stay for Guests by accommodating requests for information and offering Guest assistance as required. A Receptionist will complete the following tasks: - Welcome and fulfill the...

**Job Number** 24100911 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Responsibilities**: - Cleans the rooms - Change guestroom and bathroom linen. - Make guest room beds. - Replenish guest supplies. - Answer guest requests promptly on the floor. - Responsible for collecting guest laundry. - Servicing of rooms in the evening( turndown service) and also provide second service. - Handover lost and found articles if any found...