Guest Service

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

To assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. Embrace Swiss-Belhotel International’s Passion & Professionalism - Embrace GRAND - Be Proud to work for GRAND & SBI - Be willing and open to learn - Change mindset...

**Job Number** 24021495 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

Making menu recommendations, answering questions and sharing additional information with restaurant patrons - Providing excellent wait service to ensure satisfaction - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting...

* With Experience in Customer Service especially in Hotel industry - Accurately make and confirm reservations with walk-in, over the phone and online booking guests - Provide exceptional friendly, courteous, and patient customer service - Answering calls with accurate rates, activities, promotions & etc - Assist with completing daily opening and closing...

Handling guest complaints and other related problem and records on the logbook. - Answer guest inquires, handle complaints and attend to the need of the guest. - Balancing the accounts from day shift. - Managing front desk activity and handling guest check-ins and check-outs - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge...

Handling guest complaints and other related problem and records on the logbook. - Answer guest inquires, handle complaints and attend to the need of the guest. - Balancing the accounts from day shift. - Managing front desk activity and handling guest check-ins and check-outs - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge...

**Job Number** 24019817 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Job Number** 24092316 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

* Basic Salary from RM1800 to RM2300 - Shift of 12 hours/shift, Morning, Night & Mid Shift - Night shift allowance - Review Award - Quarterly attendance allowance - Medical bonus - Performance bonus **Responsibilities**: 1. Ensure personal grooming abide by hotel standard and professionalism 2. Ensure hotel policies are well embedded in mind 3. Ensure Check...

**Summary of Job**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and...

**Job Number** 23111245 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance...

**Job Number** 24028970 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on...

**Job Overview**: We are excited to announce opportunities for dynamic and customer-focused individuals to join our team as Service Crew members during the festive season of Hari Raya 2024. Whether you are looking for part-time or full-time employment, this is a chance to contribute to creating memorable experiences for our guests during this special...

**Job scope & Responsibilities**: - Basic hospitality - serving and customer service, - Assist with daily operation - table setting, order taking, serving, etc - Communicate & assist guests & team members to ensure smooth service **Requirements**: - Clean, Polite & friendly personality - Good command of basic english - Able to work on weekends & Public...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. F&B SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

you'll play a key role in delivering an exceptional dining experience. Your responsibilities will include: 1.) - **Serving Excellence**: Take pride in presenting and serving our delicious local fusion dishes and specialty drinks to our valued guests. 2.) - **Welcoming Atmosphere**: Be the face of our cafe by creating a warm and inviting environment for...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. OPERATION OF CAFE SERVING FOOD AND BEVERAGES SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Job Number** 23113397 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

**Job Number** 24100911 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...