Cantonese Customer Service Advisor

**Responsibilities**: - Respond promptly to customer inquiries in Bahasa, Cantonese, and English. - Handle and resolve customer complaints in a professional manner. - Ensure customer satisfaction through effective communication and problem-solving skills. - Collaborate with team members to achieve customer service targets. - Maintain accurate records of...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service english Customer Service Agent Mandarin or Cantonese Voice Support - Qualification: Completed with SPM, UEC, ICGSE...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English - SPM, Diploma or Degree holder with...

Language: Traditional Cantonese+ English (Local only) Fresh/Experience Diploma +Degree RM 3,800 **Salary**: RM3,500.00 - RM3,800.00 per month Application Question(s): - Are you Fluent in Cantonese, and English Language proficiency (reading, writing, speaking and aural comprehension) **Education**: - Diploma/Advanced Diploma...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Fluent both Cantonese and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS experience Ready and...

Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base - Identify and relate with various customer needs and scenarios - Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner - Transfer customers to appropriate departments when...

**Position**:Customer Service (Mandarin / Cantonese Speaker)**: - **Working Location**:KL Sentral, Malaysia - **Working Hours**: Mon-Sun 9 am-6 pm, rotational week offs and OT when needed - **Working Days **:Monday to Sunday (5 days in week with rotational Week off!!) - **Salary **:Basic : RM 4000 basic, KPI bonus - **Qualification **:SPM, Diploma or Degree...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. - Manage live chat. - Follow communication procedures, guidelines and policies. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships...

Vacancy: Customer Service - Cantonese Speaker (Day Shift) - Location: Kuala Lumpur, Malaysia **Salary**: RM4000 + KPI Bonus. Head Counts: 8 Start Date: 5th February 2024. Working Hour: Mon - Sun 9am - 6pm, (5 days a week) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support &...

**Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Customer Service Customer service advisor gaming **Key Responsibilities**: Ensure service delivery meets contractual Key Performance Indicators (KPIs). Understand customer requirements, utilize...

Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package. In your first few weeks in this Partner Advisor role, you can expect to: - Explain client technical products/solutions and value proposition...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences. - Develop a deep understanding of the company's products or services. - Quickly learn new information or processes related to products, services, or customer care procedures. - Ensure compliance with company policies and procedures,...

Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package.As a Partner Advisor, you will be responsible for product/service sales and upsell (inbound, outbound). You will also execute daily outbound...

**Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from Home Key Skills: Customer Service Cantonese english , Remote (Work-from-Home) Location: Anywhere in Malaysia Salary Range: RM5000-5800 per month **Job Description**: Are you a proficient...

Do you have development manager experience, and are you seeking a new job in Malaysia? Cognizant is recruiting a Sr Partner Advisor/Development Manager, and the role comes with an excellent salary and benefits package. Note: this role is suitable for multilingual applicants who can speak English, Bahasa, Chinese, Mandarin, Korean, Cantonese, and Thai.As a Sr...

The purpose of this role is to deliver transactional and specialist HR services to one market or a number of local markets in SEA and Greater China. The Advisor/Administrator has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect,...

**Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Keep up-to-date on new IT products and services. Collaborate with other members of the IT team to resolve complex...

The purpose of this role is to deliver transactional and specialist HR services. The Advisor is a customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating...

Position: Partner Advisor (Cloud)Work Location: Kuala Lumpur, MalaysiaExpertise in one lang: English, Bahasa, Mandarin, Korean, Cantonese, Thai - C1 or above certifiedRole-DescriptionPartner Advisor is a dedicated POC for client Cloud Partners who works through all the stages of business development to build and grow their Cloud business and provide the best...