Live Engagement Manager

1 week ago


Kuala Lumpur, Malaysia VR FRAGRANCE Full time

**RESPONSIBILITIES**
- Actively engage with the audience during live sessions through comments, polls, and interactive features to foster a sense of community and participation.
- Monitor chat rooms and social media platforms to respond to audience questions, comments, and concerns in real-time.
- Enforce community guidelines and ensure a respectful and inclusive environment during live sessions.
- Moderate user-generated content and interactions to maintain a positive experience for all participants.
- Provide technical support to participants and troubleshoot any issues related to accessing or interacting with live sessions.
- Coordinate with technical teams to address platform-related issues and ensure smooth execution of live events.
- Communicate effectively with internal teams and external partners to align goals, timelines, and expectations.

**QUALIFICATION**
- Diploma in Communications, Marketing, or related field.
- Proven experience in audience engagement, community management, or social media marketing, preferably in a live event or broadcasting context.
- Strong understanding of social media platforms, live streaming technologies, and online community dynamics.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse audiences.
- Familiarity with live streaming platforms.
- Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.

**Job Type**: Freelance

**Salary**: RM20.00 per day

**Benefits**:

- Work from home

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Tips

Application Question(s):

- How proficient are your writing skills in both English and Bahasa, and can you provide examples of your work in each language?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English & Bahasa Malaysia (preferred)



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