Owner Engagement Manager
9 months ago
As an Owner Engagement Manager, you will lead a team responsible for maintaining positive relationships with property owners and ensuring their satisfaction.
You will be responsible for developing and implementing owner engagement strategies, overseeing communication with property owners, and facilitating effective collaboration between property owners and our organization.
Your primary goal is to enhance owner retention, build trust, and contribute to the overall success of our property management operations.
**; Requirements: - Team Leadership**:
Supervise and mentor a team of Owner Engagement Team members.
Provide guidance and support to team members in their owner relationship management duties.
**Owner Relationship Management**:
Build and maintain strong, positive relationships with property owners.
Act as a point of escalation for complex owner inquiries and concerns.
**Communication and Outreach**:
Develop and implement effective owner engagement strategies.
**Issue Resolution**:
Ensure timely and effective handling of owner concerns, complaints, and issues.
Collaborate with the property management team to resolve problems and ensure owner satisfaction.
**Owner Retention**:
Develop and execute initiatives to enhance owner retention and loyalty.
Identify opportunities to improve owner engagement and satisfaction.
**Documentation and Reporting**:
Oversee the maintenance of accurate records of owner communications and interactions.
Prepare reports and summaries on owner feedback, concerns, and engagement initiatives.
**Owner Education**:
Work with team members to educate property owners on property management processes, policies, and best practices.
**Market Insights**:
Stay informed about local real estate market trends and conditions.
**Qualifications**:
- Bachelor's degree in Business, Real Estate, or a related field (preferred).
- Proven experience in team leadership and customer relationship management within the real estate or property management industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- In-depth knowledge of property management practices and the real estate industry.
- Proficient in using property management software and Microsoft Office suite.
- Highly organized, detail-oriented, and able to multitask effectively.
**Working Conditions**:
This role may require occasional travel to meet property owners in person. Some flexibility in working hours, including evenings and weekends, to accommodate owner schedules.
-
Collateral Product Owner
7 months ago
Kuala Lumpur, Malaysia HSBC Full time-Job description **Business**:Collateral Services Analytics **Open positions: 1** **Role Title**:Collateral Product Owner **Global Career Band: 6** **Location **_(Country / City )_**: Kuala Lumpur, Malaysia** **Recruiter Name: Nana Nasruddin** **Why join us?** 1) The Collateral Management Department is responsible to effectively mitigate Counterparty...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Arvato Systems Malaysia Sdn. Bhd. Full time**Responsibilities**: - As a product owner, you are responsible for the continuous development of the assigned products / components of products, by building innovative features which will provide high business value for our customers. - Work with product manager and business owner to shape the product vision and develop the roadmap of product. - Develop...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Arvato Systems Malaysia Sdn. Bhd. Full time**Responsibilities**: As a product owner, you are responsible for the continuous development of the assigned products / components of products, by building innovative features which will provide high business value for our customers. - Work with product manager and business owner to shape the product vision and develop the roadmap of product. - Develop...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full time**Primary Objective**: - You will be responsible for fulfilling the Product Owner role within your Product team. - Represent the product team when engaging with the business and/or the Product Manager - Assist in defining product vision, roadmap and growth opportunities - Create and manage the backlog and have a clear perspective on customer goals and...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Esports Innovation Group (EIG) Full timeTitle: Product Owner Location: Kuala Lumpur, Malaysia (Remote work) Must be: Malaysian Citizen or Permanent Resident **About EIG** EIG is a leading B2B SaaS company in the games & esports industry, developing innovative solutions for businesses to reach and engage gamers. With its proprietary technology, industry experts, and strategic partnerships, EIG...
-
Product Owner
6 months ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role Swift is a member-owned cooperative that provides the communication platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in 200 countries. Driven by unprecedented regulatory pressure, increased customer expectations and fierce competition, the financial services...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Comfort Works Full time**The role** We are looking for a Product Owner with experience in product management to drive product vision and create a roadmap that delivers high quality, world-class, shopping experiences. In this role you will work closely with our Development teams, Product Managers, Marketers, and UI/UX Designers to build and roll out our webshop which is one of...
-
Technical Product Owner
7 months ago
Kuala Lumpur, Malaysia EZYPAY Full timeTechnical Product Owner **The Role** The **Technical Product Owner** is responsible for closing the gap between the technical and the business side of our product development. You are responsible to develop and communicate the product goals, create and clearly communicate product backlog items, and order the backlog to maximize business value. You will...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia StoreHub Full time**Are you driven, results-oriented and a team player?** With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed. At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's...
-
Product Owner
6 months ago
Kuala Lumpur, Malaysia OL Vietnam Full time**MISSION**: As a Product Owner, you will be responsible for the end to end implementation of product releases. **Essential Functions**: **1. Manage the (release) backlog** Clarify requirements with key stakeholders, document user stories, set priorities and plan sprints **2. Oversee the implementation progress** Support the teams to ensure both time &...
-
Product Owner
2 months ago
KUALA LUMPUR, Malaysia DCS MAJU (M) SDN BHD Full timeKEY RESPONSIBILITIES: Product Vision & Strategy: Develop and communicate a compelling product vision that aligns with company objectives. Create a strategic roadmap to guide product development and enhancements. Market Understanding: Conduct thorough market research to identify customer needs, pain points, and opportunities. Understand the competitive...
-
License Owner
3 months ago
Kuala Lumpur, Malaysia Stranger Soccer Full time**Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.** This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens...
-
License Owner
7 months ago
Kuala Lumpur, Malaysia Stranger Soccer Full time**About The Job**:** Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.** This is not your traditional management job - its truly built for someone that wants to own and operate their own...
-
Technical Product Owner
7 months ago
Kuala Lumpur, Malaysia Ezypay Full time**The Role** The **Technical Product Owner** is responsible for closing the gap between the technical and the business side of our product development. You are responsible to develop and communicate the product goals, create and clearly communicate product backlog items, and order the backlog to maximize business value. You will have a combination of...
-
Product Owner
6 months ago
Kuala Lumpur, Malaysia Sea Whale Technology Full timeAre you passionate about the dynamic world of live streaming and gaming? Do you have a knack for understanding market trends and user behavior in Southeast Asia? If so, we have the perfect opportunity for you! About Us: We are leading global brand with over 10 years of experience, specializing in providing online game stores and distribution platforms for...
-
Apac Regional Engagement Manager
3 days ago
Kuala Lumpur, Malaysia Citi Full time**GFIU Program Solutions - APAC Regional Engagement Manager - AVP** The **Regional Engagement Manager** role is the regional owner and point of authority on operational disposition standards, and drives continuous improvement of these standards. The role enhances, expands and further standardizes AML alert investigation standards to ensure improved AML risk...
-
Agile Product Owner Provisioning
6 months ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role In line with Division objectives, under instructions/controls of a manager, to monitor, supervise and coordinate a team responsible for the design, development, delivery and /or maintenance of IT solutions/products. To support management in the coordination, consolidation, evaluation and monitoring of a specific IT domain. The mission of the...
-
Website Product Owner
7 months ago
Kuala Lumpur, Malaysia TalentTag Asia Full time**About the company**: - A world-renowned fintech company that positions itself as the global leader of online payment solutions provider. - The company owns the world's largest mobile payment platform, which serves over 1.3 billion users and 80 million merchants around the world. **Responsibilities**: - The role of Website Product Owner / Website Content...
-
Engagement Manager
7 months ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full timeJob Description: - Can be involved in bid qualification in support of the Opportunity Owner - Contributes to identification of customer drivers and unique selling points and bid strategy - Estimate of skills and resourcing required for win strategy - Contributes to identification of potential competitors, assess and conduct SWOT analysis - Actively...
-
Product Owner, Adtech
7 months ago
Kuala Lumpur, Malaysia Xsolla Full timeXsolla Mall is seeking a highly motivated and experienced Product Owner to join our dynamic team. As the Product Owner, you will be at the forefront of our digital marketplace, driving product strategy, development, and execution to enhance user experience and achieve business objectives. You will act as the linchpin between various stakeholders, including...