Customer Service Professional
7 months ago
Handle and follow up all inquiries that comes directly to contact center from end customer or transferred by HQ, with appropriate liaising between the customers.
- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
- To answer queries on the product where the required information is easily accessible in the system and to escalate any more complex enquiries or requests to the relevant teams.
- To act as the first line of contact for customer complaints and issues, handling as many as possible with first call resolution or escalating when appropriate.
**Job Details**
**JOB INFO & REQUIREMENT**
- Contract Type- Contract- Job Type- Non-Executive- Experience Level- < 1 year, 1-3 years- Job Categories- Customer Svc/Call Centre- Minimum Education Required- SPM (pass) / Certificate / Diploma / Degree holders.- Language Required- English, Bahasa Malaysia- Nationality Preferred- Malaysians Only- Gender Preferred- All Genders- Own Transport- None**SALARY & OTHER BENEFITS**
- Salary**RM 1,500 to RM 2,500 per month**
- Other Benefit (Optional)Attractive remuneration package (Good basic salary, allowances, performance bonus, etc) -Overtime pay for extra hours of work -Contribution to EPF/SOCSO/EIS -Annual Leave -Panel Clinic -Insurance covers hospitalizationSalary RM 1,500 to RM 2,500 (per month) Location Kuala Lumpur - Bangsar Contact Type Contract Job Type Non-Executive Category Customer Svc/Call Centre Employer Info Company Name Cretev Sdn Bhd Company Description Human Resources Solutions Size 11-20 employees Company No. 201601004658 Company Cretev Sdn Bhd Joined since: Oct 2016
-
Customer Service Professional
2 days ago
Bangsar, Malaysia 1Millennium International Sdn Bhd Full timeAttend & answer inbound calls from customers /chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting **Requirement** - Malaysian citizen only; fluent in Bahasa & English - Working Days: Monday to Sunday, 5 days works, 2 days off - Age: 40 years and...
-
Customer Service Professional
4 days ago
Bangsar, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time**_URGENT HIRING!!_** Job Description: - To attend calls from customers. Identify their technical, billing and product issues. **Benefit **: EPF, SOCSO,EIS, Medical & Hospitalization Insurance **Qualification **:SPM/STPM/DIPLOMA/DEGREE [Fresh Graduates Are Welcome] **Location **: Menara Annexe, Bangsar **Working Days **: Monday-Sunday (rotational basis) 5...
-
Customer Service
6 months ago
Bangsar, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...
-
Customer Service
7 months ago
Bangsar, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...
-
Customer Service
7 months ago
Bangsar, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**VERY URGENT!**_ **Responsibilities: - ** Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are...
-
Customer Service
7 months ago
Bangsar, Malaysia MyGENO.com Full time**Position**: Customer Service **Working Location**: KL Eco City, Bangsar **Salary Range**: RM 2,500 to RM 3,500 **Working Hours**: Monday to Friday (11.00am - 8.30pm) Saturday (11.30am - 4.30pm) **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties (receiving and...
-
Customer Service
7 months ago
Bangsar, Malaysia Acerbic Synergy Full time**Company**: Lynda Rahim (Fashion) **Working Date and Hour**: Monday to Friday (9AM-6PM) **Position**: Customer Service **Location**: Bangsar **Salary**: RM2000-RM2500 **Responsibilities**: 1. Provide exceptional customer service to both online and offline customers. 3. Process orders and returns in a timely and accurate manner. 4. Resolve customer...
-
Customer Service Professional
4 days ago
Bangsar, Malaysia Persolkelly Full timeAnswer inbound calls / chats from customers. Assist them by providing the right solution/trouble shooting - Minimum SPM, Diploma & Degree (Fresh Graduates are welcome) - Location : TTDI, Bangsar, Kelana Jaya - Working Hours: 7am - 3pm & 1pm - 10pm (Monday - Sunday) Rotational Shift (2 days off) - Benefits : EPF,SOCSO,EIS, Annual Leave, Medical Leave,...
-
Customer Service Consultant
9 months ago
Bangsar, Malaysia Sapelo Management Sdn Bhd Full time**About Us**: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutriotional supplements. As a customer-centric organization, we are dedicated to ensuring that our customers receive the best experience when interacting with our brand. As a Customer Service Consultant, you will play a...
-
Customer Service Executive
7 months ago
Bangsar, Malaysia 176 Avenue Full timeSeeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support. **Responsibilities**: Greet and assist customers in a friendly and professional...
-
Customer Service
1 week ago
Bangsar, Malaysia GENO Management Full timePosition : Customer Service Location : Bangsar Salary range : RM2,500 - RM 3,500 Working hours : Monday to Friday - 11:00am to 8:30pm (one-hour lunch break) Saturday - 11:30am to 4:30pm **Key responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties (receiving and inspection...
-
Customer Service Executive
1 week ago
Bangsar, Malaysia Lunch Actually Sdn Bhd Full timePassionate about helping people find love - Provide sound dating advice when asked by clients over the phone - Improve date coordination process and schedule dates for clients - Respond to customers’ enquiries promptly and provide support when needed - Listen to customer feedback and perform service recovery when necessary - Able to communicate...
-
Customer Service
7 months ago
Bangsar, Malaysia 1Millennium International Sdn Bhd Full time**Responsibilities** - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...
-
Customer Service Admin
27 minutes ago
Bangsar, Malaysia Esthetics International Group Full time**Job Summary** Responsible for performing administration duties and coordinating daily tasks such as managing front desk operation, daily report, centre inventory, and excellent customer service towards customer. **PRINCIPAL AccountabILITIES** - Attend to customer enquiry and maintain good customer care and services - Answer phone call and assist in front...
-
Customer Service
2 days ago
Bangsar, Malaysia Recruit Express Full timeExpected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Mandarin Speaker
7 months ago
Bangsar, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...